Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
792 reviews
ARS/Rescue RooterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
The tech who worked on our system was friendly, knowledgeable and got the job done.
By John M.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
10 excellent in all fields of professional services.
By Kareemah
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Came is and knew exactly what to do
By Bruce P.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Professional, timely, work done right.
By TIM
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Very professional and easy to work with answers all your questions
By SUE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
The service tech, Josh Melton was great! He was both knowledgeable and courteous. Hope I get Josh every time. However, I can’t say anything good about your schedulers and dispatchers!!! Called and scheduled twice and know one showed up or called either time. Then on the third time my appointment was scheduled then reschuled a week later. I was close to going with another company. Only reason I didn’t was because you installed. I will not go through that again.
By Bill
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
The process was very easy and convenient.
By J C.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Excellent communication with customer.
By Arlene K.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
