Great experience work was quick and…
Great experience work was quick and well done.
By Gilberto
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Great experience work was quick and well done.
By Gilberto
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
They were friendly and professional and fixed our issues
By Cory
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
I had my system inspected, now found a company i would trust should i need repair or replacement. Kenny was professional, informative and caring. It was not an up-sale visit. They are direct and well worth the money.
By refifda
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're pleased your service visit went smoothly.
What made my quarterly check positive experiences because of my technician, Mr. Oz. I trust him completely that he will give me an accurate report on how well my AC or furnace is doing. I trust that he will keep my unit working and repair what shows signs of wear. He also tells me what to plan for in the future in terms of possible replacement. I appreciate this because I understand that replacement happens and being able to plan for it financially guess my peace of mind and trust
By Cuky
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
ARS tech Sam was on time, thorough and professional. He addresses the issue and provided a detailed explanation. Would highly recommend ARS again!
By Eric L.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Great Service
By Master L.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
The young man was very nice and accommodating but was unable to get the clog cleared. So not 5 star this time.
By JULIE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.
I was over charged for the work that was done.NEVER GIVEN THE SENIOR DISCOUNT,I called 3 times for a revised invoice, 5/26/2026, Kirk the plumbing manager assured me it will be address/corrected and Iwill be refunded $91.00 to my Credit card ,I have called several times in reference to this matter,"NO REPLY" I last spoke to April 6/4/2026,I received no revised invoice and no senior credit. This is the last time I'm going to use their service.(I did because they are the people who installed my Carrier central air. TERRIBLE COMPANY, AND I WILL NOT RECOMMEND THEM TO ANYONE THAT ASK ME FOR A REFERRAL. NATALIE ALEXANDER
By NATALIE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.