Your tech
Your tech, Amber, was really great ! She was personable, and professional.
By ERIC
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Your tech, Amber, was really great ! She was personable, and professional.
By ERIC
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Technician was knowledgeable, efficient and professional.
By ANNE K S.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Ontime quick diagnosis and repair
By David S.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
So helpful and thorough. Can’t say enough good things, technician was outstanding!
By Geraldine C.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C. Available telephone numbers to call for info on progress or for customer relations to complain were hard to come by. Tech Reggie finally got A/C working. We would like to adopt him for future service needs.
By Glenn
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! If there is anything further we can do to assist you or a manager you would like to speak with, please reach out to us privately and we would be happy to connect you.
Tech explained everything and took care of my AC issue.Also very nice and polite.
By DAN
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Total pros!
By Jim M.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Josh did a great job
By Sharon
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.