Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
792 reviews
ARS/Rescue RooterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
The technician arrived on time and did a thorough check of our A/C system as well as cleaning the outside unit.
By Charles B.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Technician did a good job and was very professional and nice.
By PEGGY/RICKY
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
Some confusion on the scheduling (requiring a rescheduling), but the service was excellent, as has usually been the case.
By Doug P.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
He was very thorough & informative.
By Vicki H.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Very professional in the workmanship and their installers know what they are doing. Very pleased with the removal of my old system and the installation of the new one. I’m just having an issue with getting my CPS rebate sent to me. I’ve made several attempts to get this sent out to me and I can’t get a response from anyone that this will get done.
By Richard
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
My daughter was at our new house to let ARS work. She said it went very smoothly.
By Renee L.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
They did just what they said they would do, and they did it in a timely manner.
By NORMAN S.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Very prompt and professional
By FR
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
