Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
792 reviews
ARS/Rescue RooterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
Easy appointment....knowledgeable. Didn't try to sell anything.
By DONALD
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Technician was thorough , knowledgeable and had patience to explain in detail what was happening. Excellent
By Ellen
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Professional, knowledgeable, and personable.
By DALE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Brothers was very adept in getting their schedule in place. Quote was easy to understand and necessary people were available on short notice.
By heffie
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
On 615 2026 I had a scheduled appointment between eight and 1 o’clock. They have my Generac serviced. No one showed up and I wasn’t notified so I’m not happy. Did you want me to call? I already called them they’re coming tomorrow afternoon sorry.
By Richard
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
Technician went above and beyond to explain maintenance needed and clean HVAC
By DaveP
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Hannah was very knowledgeable about the issues I’m experiencing with my lawn and gave me some excellent tips for maintenance that I’m excited to put into practice - thrashing, aerating, moisture control and others.
By JACKIE
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Good service , technician was very informative on using a/c efficiently
By Rosa
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
