ArbitrageCardReviews of arbitragecard.com

Response from ArbitrageCard· Aug 12, 2025

Hi Gus, Thanks so much for your feedback! We’re glad to hear you’re enjoying the tracking tool and the extension—they were designed to make managing your cards easier and more efficient. We appreciate you sharing your experience with us and look forward to helping you save even more! – The ArbitrageCard Team

Response from ArbitrageCard· Aug 5, 2025

Hi Lena, Thank you so much for taking the time to leave this review. We work hard to ensure every customer has a great experience with us, and it’s truly rewarding to read your kind words. Thanks again for your feedback—it really helps us continue improving and growing! -ArbitrageCard Team

Response from ArbitrageCard· Jul 29, 2025

Hi there, Thank you for your review! We're so glad you find the site easy to use and enjoy the quick delivery of your gift cards. We hear you on the inventory feedback—our team is actively working on adding more options to make your experience even better. We truly appreciate your support! – The ArbitRageCard Team

Response from ArbitrageCard· Jul 24, 2025

Hi there, Thanks for taking the time to share your feedback — we’re sorry to hear about your experience. Just to clarify, ID verification is a required part of our checkout process. In most cases it's approved automatically, but sometimes our fraud prevention system may detect additional risk signals which can cause transactions to be declined. Currently we are unable to find the name listed on your review within our system in order to determine what caused this particular purchase to be declined. We encourage you to reach out to our Customer Success team at [email protected], and we’d be more than happy to look into the issue and get it resolved as quickly as possible. We apologize for the inconvenience and want to assure you that your information is fully secure with us. Thank you again for your feedback. – The ArbitrageCard Team

Response from ArbitrageCard· Jul 23, 2025

Hi Matan, We take customer issues extremely seriously, but we’re disappointed to see this review, especially since it omits critical facts and misrepresents the situation. Here is a brief "TL;DR" style summary of the primary points: 1. The cards were verified by our team to be valid at the time of sale (June 8) and were even partially used by you, only after which they were blocked by Home Depot, which we confirmed by contacting Home Depot directly to obtain the redemption history of the cards. This indicates that the issue most likely did not stem from the cards inherently or any error from our end. 2. We spent weeks assisting you with this — even though payment was excessively delayed and we did not receive communication from you for nearly a week at one point. 3. Ultimately you are not out any money from this transaction since your original payment failed and payment for these cards was never sent via another method. ArbitrageCard absorbed the full $4,140 loss from this group of Home Depot gift cards. Here is a broader description of the situation with more comprehensive detail: You placed an order for $10,000 Home Depot gift cards on June 8th which were valid at the time of delivery. All of these cards were successfully used by you before Home Depot later blocked some of them — something outside of our control and something that can happen if Home Depot flags activity from a particular IP, account, or shipping address. Despite this, we invested significant time contacting Home Depot in an effort to help you resolve the $4,500 of cards which were blocked. At no point did we “do nothing” — we communicated consistently, escalated the case with Home Depot, and followed up multiple times on your behalf. Even at this time we are still continuing to work on resolving these cards. Meanwhile, your original ACH payment through our website failed on June 10 (2 days after your purchase). Since then, we experienced poor response times from you (including a six-day gap in communication from July 1 to July 7), and it took a total of 33 days (on July 14) for us to receive payment for the remaining $5,500 in cards from the same purchase which were NOT blocked by Home Depot — all while we were still assisting you in good faith. Upon initiating the aforementioned partial payment, you requested to purchase an additional $10,000 of Home Depot cards from us on July 11. However, in light of the repeated issues with payment and communication, and no resolution on the blocked cards — which again, were valid when sold and only later flagged — we declined the sale and made the difficult decision to end our business relationship with you. Although we decided to no longer conduct business with you, this did not cause any financial damage to you since we never received payment for the blocked cards. You remained financially whole while ArbitrageCard incurred a loss of $4,140. We’re proud of how we handle support and stand behind our history of strong service with hundreds of other customers. This review unfortunately does not reflect the full story, and we believe that it ultimately stems from your frustration at our decision to no longer conduct business with you, rather than an actual failure on our part to handle this situation properly. - The ArbitrageCard Team

Response from ArbitrageCard· Jul 22, 2025

Hi there, Thanks so much for the kind words! We’re really glad to hear you’ve been enjoying the discounts — saving money is exactly what we aim for. Also happy to know the Chrome extension has been a helpful time-saver for you! We truly appreciate your support and are excited to keep making the experience even better. – The ArbitrageCard Team

Response from ArbitrageCard· Jun 23, 2025

Hi Mills, Thanks so much for the awesome review! We’re really happy to hear you keep coming back. It means a lot to us! Looking forward to helping you with many more gift card deals. – The ArbitrageCard Team

Response from ArbitrageCard· Jun 23, 2025

Hi David, Thanks so much for the kind words! We're thrilled to hear you've had a great experience. Taylor and Lily will be happy to know they made a positive impact — we’ll be sure to pass it along. We truly appreciate your support! – The ArbitrageCard Team