Perfect support
Perfect support. I really appreciate for fast solving my issue.
By Mikhail L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
159 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aqara is listed under Appliances & Electronics.
Aqara (aqara.com) has 159 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
159 approved reviews, newest moderated first
Perfect support. I really appreciate for fast solving my issue.
By Mikhail L.
The excelente service and the speed of the response
By G. R.
Had a great experience with Aqare customer service folks. I had a problem (self inflicted) with my U400 lock and your customer service representative (Artem) was especially helpful in resolving my problem promptly and with a professional level of attention. Truly a good company to do business with and I will highly recommend them to my friends.
By Joseph M.
Great communication, fast response and my issue was resolved. The replacement has been installed and is working as it should. Thank you for the great customer support!
By Eric S.
Super fast and friendly service. The response is specific to your situation and the tone is friendly and helpful.
By Sk
Great support team.
By customer
Daisy was helpful when replacing my broken doorbell. Kudos to their CS team!
By Alec C.
Prompt replies to my issues with a full understanding of then problem - few steps to try and diagnose and when it didn’t a replacement was organised - big thanks to Hedy for all their help
By Pearse