AqaraReviews of aqara.com

Great and quick support, as always from Aqara

Customer support was very quick to respond to my email.

Awesome and prompt service in resolving the binding issue of my video doorbell

Quick feedback and support from the technical team . That’s why I only buy AQARA even if is a little more expensive support is included and great

Big thanks to Aqara technical support! They solved my problem quickly, communicated clearly and were genuinely helpful. Great service

Als ich technische Probleme mit meinem smarten Türschloss U200 bekam, wandte ich mich an den Support von Aqara. Die Mitarbeiter waren sehr bemüht mir dabei zu helfen das Problem zu beseitigen. Am Ende wurde mir zugesagt dass scheinbar defektes Schloss auszutauschen. Alles ging sehr schnell, verständnisvoll und freundlich! Herzlichen Dank

represented both the company and the customer well in my opinion

They took care of a defective unit EXTREMELY fast.