Great customer service and follow up.
Great customer service and follow up.
By Mark
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Great customer service and follow up.
By Mark
It arrived quickly, and it works as expected.
By Thomas
The item came quick and worked as expected.
By Michael
Greetings Anker Team, I recently purchased a PowerDock and 3 batteries. After making the purchase, I realized I should have purchased the PowerDock along with 4 batteries to qualify for the 5th battery free promotion. I reached out to Anker Support to ask this question: If I purchased the 4th battery and my total purchase came to greater than $12K, would you send me the 5th battery as part of the promotion. After a couple of email correspondences with your team, the 5th battery promotion was honored and I received the battery at no extra charge. I big thank you to Anker for honoring my request. Not sure many companies would have done the same.
By Robert
Great for portable power solutions, particularly electric, fair pricing too would recommend for phone chargers as well as larger electric portable generators.
By EJ
So far so good. Purchase process was easy. Set up and use has been easy. Haven't needed it yet, so can't comment on how long the battery lasts
By Rodney
The website made it easy to decide which product I wanted to buy. The product came as advertised and is a great quality. It came during the time that was promised and three days after it was delivered it was needed for a power outage. It worked fantastic.
By Claudia
Great item! This was our first experience with a solar power station. Really impressed!
By NOEL