Customer service is 100 % the best and…
Customer service is 100 % the best and would definitely recommend to anyone
By Marc C.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
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Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
544 approved reviews, newest moderated first
Customer service is 100 % the best and would definitely recommend to anyone
By Marc C.
The replacement process for the warranty was very easy and the stood behind their product and didn't make it difficult for me to get a replacement which I really appreciate!
By Alex S.
Ordered a 2 pack of grow tent fans from Amazon in July 2026. One of the fans stopped working in September 2026. Contacted customer support and sent them the requested info on the bad fan. They are sending out a replacement now. The ACInfinity eco system is awesome and I’ve had a great experience when it comes to their customer service.
By Jonathan L.
I purchased a number of ac infinity products and they are outstanding build quality.i recently had to contact customer support and I can only say I received outstanding service. Prompt reply to emails and extremely helpful. Big shout out to desire customer support agent . Highly recommend ac infinity.
By Mr H.
Customer support was superb and Jose’s communication to me during this process was clear and precise. Thanks very much for addressing my issue with the AIRCOM S6, and looking forward to the replacement. Thanks once again.
By Lancelot
Great customer service! Lauren was very helpful and made the return process simple and easy. They even provided a prepaid return label. Really appreciate the excellent support from AC Infinity.
By Wilson
Great customer service!
By customer
I’m truly appreciate the initial quick response and the resolution to this matter. I feel good about doing business with you, and will definitely be a return customer. Thank you.
By Joseph G.