Ordering my Concentrator
Chris was very helpful in helping me select the right concentrator for my needs and to fit my budget.
By linda R.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
234 approved reviews, newest moderated first
Chris was very helpful in helping me select the right concentrator for my needs and to fit my budget.
By linda R.
Collin was extremely helpful and well informed. I Am pleased with his customer service.
By David H.
I like the way Jake explain the Inogen.
By Joyce L.
After 2 days of research into portable oxygen devices, the conclusion was nothing on Amazon gave me all the features I was looking for. Then internet searches revealed only a handful of devices that suited my needs. After talking with Collin this morning I decided that since I was the one going to be using the device I should be the one to choose. Collin answered all my questions succinctly.
By Tina
If I could give 0 stars I would. I bought a unit 3 months ago for over 2000 dollars. The unit has a 3 year warranty and is already messed up. I called for the warranty issues and the lady rudely told me that they won't honor the warranty and that I will have to pay for the repairs out of pocket. Unfortunately I'm a disabled veteran that can't afford to fix or buy a new unit. Please save yourself a lot of headaches and don't use this company!!!
By Joseph L.
Josh was easy to communicate with. He didn’t anticipate what I was going to say and answered my concerns. Thanks Josh.
By Ken
Jamal explains things simple so I got a good understanding of.
By Freddie L.
Brett Carlson was very helpful. I just need oxygen at night and need something portable because I dog sit at other peoples houses and occasionally travel. My concentrator is too big and heavy to use as a portable machine. Brett was extremely helpful in explaining options and coming up with a perfect solution to my issues. I’m excited to receive my portable oxygen concentrator and very grateful for Brett taking the time to answer all my questions and coming up with a perfect fit! I highly recommend this company and Brett.
By Janet H.