Fast
Fast, informative, friendly, speaks clear, polite, not pushy. That’s Lorenzo.
By gary H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
234 approved reviews, newest moderated first
Fast, informative, friendly, speaks clear, polite, not pushy. That’s Lorenzo.
By gary H.
Emily was great! I appreciate her honesty, patience, knowledge of the company’s products & services, and overall excellent customer care.
By Donna M.
Emily was a great customer service helper and guided me through this.
By David S.
Jake was very informative about the product and the warranty. He took the time to explain everything and had much patience when my HSA card wouldn’t work and waited until we were able to find a different payment option. He was knowledgeable and courteous. My husband and I are satisfied that we made the right choice calling your company.
By Stella
Manual was thorough and answered all my questions professionally. Gave me advice on all deals with discounts that were available. He made sure I was happy and understood the product and everything that I would be receiving. Also my complete payment.
By Lilian H.
Don't have anything. ups don't have the product to ship
By James R.
Josh worked with me over several days and did it with no pressure which I very much appreciated. When spending that much money he gave me the time to research the product along with others. It was a pleasure working with him, now I can breathe easier! Thank you Josh. Lindsey Fish Davis, CA
By LINDSEY POWELL F.
Chris was very professional and knowledgeable about the product and answered all my questions.
By Crystal H.