ONELASERReviews of 1laser.com

I really appreciate the live personal service. I was able to meet with a real human to set up my machine. Lots of helpful tips and tricks to get things going.

An awesome product. Even better US based with US support and right here in SoCal near me

My experience with OneLaser has been absolutely incredible! The quality of their machines is top-notch – precise, powerful, and user-friendly, making every project smooth and professional. What really stands out is their amazing customer support. Any questions I had were answered quickly and with so much patience and care. As a small business owner, having a reliable machine is everything, and OneLaser has exceeded my expectations. I’ve been able to create stunning, detailed engravings that my customers love. The machine feels built to last, and I truly appreciate how much thought has gone into its design and performance. I highly recommend OneLaser to anyone serious about crafting or business – it’s one of the best investments I’ve ever made!

We purchased a Hydra 9. The delivery was easy. The driver put it right where we wanted it to go. The laser itself was packaged very well and was received with no damage. Setup was incredibly easy as all the cables etc. are well marked. I did have problems getting the glass tube working correctly. (The RF was fine). I scheduled a one hour tech support call with Sean. It ended up being 1 1/2 hours long but he never gave up getting it running correctly. After trying a few different things we opted to do a factory reset which fixed my issues! And now we are up and running again. I LOVE the way this cuts and engraves. So much easier than our old laser. Thanks Sean (and the other gentlemen who popped on the call as needed) for getting us up and running again! A good machine is important. Excellent customer service/tech support is even more important. I definitely received that today. I look forward to many projects completed on our new machine.

The XRF might be the best desktop C02 laser ever! I bought this machine to run leather patches for my business. My bigger laser is slow and can't do the detail I wanted. This laser has been about 2-3 times faster than my other laser and the detail is incredible from the RF tube! I was able to get a training meeting to go over some basics and feel confident to run the machine! If you're looking for a desktop laser to cut thin wood, leather, or acrylic this is the one!

The OneLaser team is second to none. Sean was incredibly knowledgeable and professional, helping me out on a variety of issues from basic setup to more advanced issues. Made sure all settings were correct and helped me with everything from basic setup to more advanced issues.

Sean answered all of my questions and even gave me some tips I wasn’t thinking of.

This was my first ever laser experience and while there were a couple slight hiccups along the way and a huge learning curve, the people at OneLaser have been great and the XRF is a beast.