Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
I was given a price that was matched and better for my contacts. The gentleman who helped me was so patient and helpful.
By Michelle
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that you received a great price for your contacts! We appreciate your kind words about our helpful and patient team member.
Easy process to upload prescriptions and order, reasonable prices and quick delivery!
By Christopher
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that you found the process easy for uploading prescriptions and ordering. We appreciate your kind words about our reasonable prices and quick delivery!
My phone autocorrected my city and my order was returned. I called in and without hesitation, my order was replaced!
By Tammye
Response from 1-800 Contacts· Jul 8, 2026
Thanks for sharing that experience with us! We are glad we could promptly resolve the issue with your order and replace it for you. Your satisfaction is important to us.
Great communication and fast delivery
By CJ
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Quick order and delivery
By Cindy C.
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
They make it quick and easy. That’s why I have a long relationship with 1 800 contacts.
By Indy Ref Y.
Response from 1-800 Contacts· Jul 8, 2026
We're so glad to hear that our quick and easy service has led to such a long and positive relationship with us! We appreciate your loyalty.
Fast accurate service.
By Bob
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Very easy to order contacts, prices consistent with others. Fast mail delivery.
By Susan
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
