Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
How wonderful! 1-800 Contacts found out that I was covered for up to $200 with insurance. No fees for my contacts. I was so happy. Thank you,1-800 Contacts! Susan
By Susan
Response from 1-800 Contacts· Jul 8, 2026
We're so happy to hear that we could help you with your insurance coverage and make your experience so positive! Thank you for your wonderful feedback.
Quick delivery, easy ordering process and the satisfaction guaranteed.
By Louann
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your delivery was quick and that you found the ordering process easy! Thank you for sharing your satisfaction with us.
Great pricing and customer support found a better deal for me and went out of their way to make sure my order arrived on time. One of the best shopping experiences I’ve ever had.
By Christopher
Response from 1-800 Contacts· Jul 8, 2026
We're so happy to hear that you found great pricing and that our customer support went above and beyond to ensure your order arrived on time! Thank you for sharing your wonderful shopping experience.
The contacts I received from this company is the best quality yet. The packaging was good and their service was fast. Also I enjoyed the best discount of the year so far. I definitely recommend 1-800 Contacts.
By Ambroshia
Response from 1-800 Contacts· Jul 8, 2026
Yay!! We're so happy to hear that you're pleased with the quality of your contacts and our fast service! It's wonderful that you were able to take advantage of a great discount. Thank you for your recommendation!
I love how easy I can purchase my contacts online .
By Sonia
Response from 1-800 Contacts· Jul 8, 2026
We're so glad to hear that our online purchasing process for contacts is easy for you. We appreciate your positive feedback!
I don't know how they made this so simple, but 1-800 Contacts pulled up my insurance benefits with zero hassle and applied them directly — no filing paperwork on my end, no runaround. My contacts arrived quickly, and the whole process was 100% satisfaction from start to finish. That's genuinely hard to find these days. Can this company please go run a few more industries? We'd all be better off.
By Heather
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that we made your experience with us simple and hassle-free, especially with the insurance benefits! It's wonderful to know your contacts arrived quickly and that you were 100% satisfied. We truly appreciate your kind words and positive feedback.
Fast shiiping. Easy ordering process.
By Jason
Response from 1-800 Contacts· Jul 8, 2026
We are so happy to hear that your ordering experience was so easy and that your shipping was fast! We truly appreciate your positive feedback.
Very easy to get in touch with someone via chat and my issues are always addressed properly and resolved quickly.
By Viktoria
Response from 1-800 Contacts· Jul 8, 2026
We're delighted to hear that you find it easy to connect with us through chat and that your concerns are consistently handled effectively and promptly. Thank you for your positive feedback!
