Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Always great customer service..
By Jill
Response from 1-800 Contacts· Aug 5, 2026
We are so pleased to hear that you consistently receive great customer service. We truly value your positive feedback and appreciate you sharing your experience.
They done all the work and gave me as many discounts as possible!!!!
By Kris
Response from 1-800 Contacts· Aug 5, 2026
We're so glad to hear that you were satisfied with the ordering process. That's awesome! Thank you for your wonderful feedback.
Excellent service, I will definitely buy from you again. The personal attention was very personal and that made me feel very confident. They kept me informed throughout the entire process until it arrived, and it didn't take long at all.
By Leonela
Response from 1-800 Contacts· Aug 5, 2026
Thank you for your wonderful review! We are so pleased to hear that you experienced excellent service and felt confident throughout the process. We appreciate your kind words and look forward to serving you again!
Fast, courteous service and reasonable prices.
By KIM M.
Response from 1-800 Contacts· Aug 5, 2026
We are so happy to hear that you experienced fast, courteous service and found our prices reasonable! Thank you for sharing your positive feedback.
Prices were good, shipping was fast, couldn’t ask for more, really.
By Michael
Response from 1-800 Contacts· Aug 5, 2026
We're thrilled to hear that you were pleased with our prices and the speed of your shipping! Thank you for sharing your positive feedback.
The customer service is amazing, even called my eye doctor for me!
By customer
Response from 1-800 Contacts· Aug 5, 2026
We're so happy to hear our customer service was amazing and we could assist with your eye doctor!
Very easy process! Gave information and prescription over phone and they confirmed with my ophthalmologist. The contacts arrived in 2 days. Overnight option was available.
By Michael D.
Response from 1-800 Contacts· Aug 5, 2026
We're so glad to hear that your ordering process was easy and efficient! It's wonderful to know that your contacts arrived quickly. Thank you for sharing your positive experience!
shipping is always so fast. prices are high but worth convenience and peace of mind for me.
By oli
Response from 1-800 Contacts· Aug 5, 2026
We're so happy to hear that our fast shipping provides you with convenience and peace of mind! We truly appreciate your understanding regarding our pricing.
