Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Fantastic customer service and speedy shipping! Always in stock even though I m sure my prescription isn’t typical!
By Cindy
Response from 1-800 Contacts· Dec 10, 2025
Thank you for the great review! We are pleased to hear that everything has gone fast and smoothly when ordering from us. Thank you for your continued support.
Outstanding and responsive customer service, are a pleasure to deal with on ordering and resolving any issues. They email me on a periodic basis to remind me on ordering new contact lens which is appreciated.
By Robert P.
Response from 1-800 Contacts· Dec 10, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience. We appreciate your support!
Very professional
By Marty
Response from 1-800 Contacts· Dec 10, 2025
Thank you for this great review! We are so happy to hear that you had such a great experience with our team.
Always easy to order/reorder contacts. Shipping is fast. Great service.
By Patricia B.
Response from 1-800 Contacts· Dec 10, 2025
We love hearing that everything went so smoothly and quickly! Thank you for sharing and your continued loyalty to our business.
I enjoy the ease of ordering my year supply of contacts from 1-800-Contacts. I just upload my prescription, choose my quantity and wait for my delivery. I also had to reach out to customer service because one of the packs was missing a contact. I had a replacement within a couple of days.
By Angela L.
Response from 1-800 Contacts· Dec 10, 2025
We are so glad that you've had great experiences with us and happy that your replacement arrived so fast. Thanks for sharing your experience. We appreciate your business and support!
It is easy to upload your contact lens prescription on 1-800 Contacts website, and you can check your prior history orders to reorder again. In addition, the box arrives earlier than their estimated delivery date. Lastly, 1-800 Contacts sends reminder emails notifying you when your prescription is about to expire. I recommend 1-800 Contacts to all my friends and family.
By Stacy H.
Response from 1-800 Contacts· Dec 10, 2025
Thank you for the great review! It's so awesome to hear how great your experiences have been with us. That's our aim, for Simple and Exceptional! Thanks for sharing and thank you for your support!
Fast service.
By Irma R.
Response from 1-800 Contacts· Dec 10, 2025
We love that we can get contact lenses to our customers so quickly. Thank you for sharing your experience and your continued loyalty to our business.
Great service great replacement policy comparable prices
By Joseph
Response from 1-800 Contacts· Dec 10, 2025
We are so happy to hear that you've had such great experiences with our company. Thank you for sharing!
