Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Quick easy ordering and prescription upload.
By Chad
Response from 1-800 Contacts· Oct 12, 2026
Yay!! We are glad you enjoyed your experience with our smooth checkout and simple document submission process. Thank you for your feedback!
First time user. Very easy to purchase and they have excellent customer service!
By Heather C.
Response from 1-800 Contacts· Oct 12, 2026
We are happy to hear that your very first buying process with us went so smoothly and easily. Welcome to 1-800 Contacts!! Thanks for taking time to share your experience with us!
No complaints!! Updated to my new prescription quickly and got the contacts 2 days later!! So easy and will be getting my contacts here in the future. No more waiting weeks through the eye doctor facility.
By Madison
Response from 1-800 Contacts· Oct 12, 2026
We are thrilled to hear that updating your prescription was a breeze and that your new contact lenses arrived so quickly. Thank you for choosing us for your vision needs, and we look forward to helping you again in the future!
Service is always good.
By George
Response from 1-800 Contacts· Oct 12, 2026
We are very glad to hear that our assistance consistently meets your expectations, and we truly appreciate your kind feedback about our team.
First time user, so I’m sure nothing on your end. Just things are very blurry and can’t make things out very good near or far. Dr said it could take a while to adjust.
By Becky H.
Response from 1-800 Contacts· Oct 12, 2026
Thank you for taking the time to share your feedback. We understand adjusting to new vision products can be challenging, especially when experiencing initial focus issues. If you are still having issues, please reach out to us and we can help! Thank you!
Fast shipping, low prices and easy ordering
By Wil
Response from 1-800 Contacts· Oct 12, 2026
Thank you for the fantastic 5-star rating! We are thrilled to hear that you enjoyed our quick dispatch, great value, and seamless checkout process. Your kind words mean a lot to us, and we truly appreciate your feedback!
Excellent customer service and quick delivery!
By Malissa
Response from 1-800 Contacts· Oct 12, 2026
We appreciate you sharing your positive experience! We are so glad that you were happy with our quick delivery and support.
The person helping me over the phone was amazing , my purchase perfectly taken care of. Thank you
By Maria
Response from 1-800 Contacts· Oct 12, 2026
We are so happy to hear that our team member provided amazing assistance over the phone and ensured your order was handled smoothly. Thank you so much for taking the time to share your feedback!
