Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
ZipseaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zipsea is a modern cruise booking platform that gives travelers the maximum onboard credit allowed by cruise lines on every trip. We make cruising simpler and more rewarding with transparent fares, an easy booking experience, and built-in perks you can actually use. From spa treatments and shore excursions to drinks and Wi-Fi, Zipsea turns your cruise into more value, more fun, and more freedom at sea.
Zipsea (zipsea.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 43 reviews with 5 stars · Clear filters
I am extremely happy with my experience with Zipsea. I was able to book a wonderful cruise to Bermuda with them. I had done a lot of research as far as cost and they beat everyone else’s price plus I got a generous onboard credit because I booked through them. I am interested in another cruise and I get email updates from them whenever the price drops. I feel very happy to have found a trusted and reliable travel agency.
By Mary S.
Put up my Virgin cruise for bid on cruisecompete.com and ZipSea came up with the highest OBC or discount relative to cruise price. Gave me $450 OBC which is pretty generous. No concerns and OBC showed up on Virgin account days prior to cruise. Used it without problems on the ship. Will definitely put ZipSea into consideration every time I cruise comparing it to any CruiseCompete bids. Thank you ZipSea.
By Michael O.
Response from Zipsea· Sep 23, 2026
Thank you so much for booking with us!
A+ service with very prompt response from their team
By Rkg
I booked my cruise with Zipsea after getting quotes from numerous travel agencies and the cruise line itself. Zipsea gave the best price of all and followed through on all their offers. Reserving was easy and I’ve already booked my next cruise with them.
By ROBIN N.
Quick, easy, very responsive to texting questions. Great on board credit. Definitely my go to now for all cruise pricing.
By Jeff W.
I booked a last-second Virgin Voyage cruise using Zipsea, after doing some quick research. They claimed the highest onboard credit (which turned out to be true) and they delivered the credits. I’ll gladly consider them for my next cruise.
By Shaun
We booked a family cruise on Royal Caribbean through Zipsea for our first extended family vacation with our elderly parents. Win from Zipsea was very responsive in answering all my questions. A month leading up to the cruise, my mom had a health scare and we weren't sure if we could go anymore, and we were past the refund date. Win went above and beyond to make sure there were some alternative options for us so we wouldn't lose all our money. Fortunately it worked out and we ended up going on the cruise, and my family enjoyed themselves. Plus, the onboard credit and specialty dining vouchers that came with our booking made things even better. Thanks Win and Zipsea! Would book with you again.
By Dorothy
Its very easy to book a cruise these days but the experience is even better when you have an agent working with you to get a good deal and finding the right rooms on the ships for your needs. Working with Win was efficient. I'll book with Zipsea again for my next cruise!
By Ln D.
