ZiprentReviews of ziprent.com

Very smooth experience overall. Ziprent told us specifically what we needed to do to get our house ready, then handled the full process of finding and confirming tenants.

Highly satiafied with zip rent service. Particularly transparency in communication in every step throughout the tenant onboarding process and quick response helped lot.. Thank you ziprent, Appreciate your service!

I would give this company negative stars if I could. I don't know how they are still in business. Ziprent has been consistently careless, unprofessional, and unwilling to take responsibility for serious mistakes. My tenants moved out at the end of July 2025, and Ziprent claims an inspector visited the property on August 1. When I personally checked the property on August 5, I found the front door completely unlocked and a TV console missing. I do not live in the state and do not even have keys to my own house, so the only party with access was the management company. Instead of providing a meaningful apology and reimbursement, Ziprent attempted to shift blame onto me and suggested that “anyone” could have been given keys in the past, an excuse that makes no sense given this was my personal property before I left the state and started renting it out. You know it's a great business when their motto is to blame the customer :) This isn't even the end. I visited my property again on October 10 and the keys in the lockbox worked (thankfully). Afterwards, I terminated management service and Ziprent sent another inspector to replace the lockbox with a new lockbox. In the process, they lost my house keys entirely!! When I returned on November 1, the keys in the new lockbox did not unlock the property. I had to message my prior tenants for the garage code and enter through there. I also had to replace the front door lock myself, and my mailbox keys remain missing. At every turn, Ziprent avoided accountability, acted confused when confronted, and offered no meaningful resolution. If you are looking for a management company that will leave your home unsecured, mismanage your keys, refuse to take responsibility, and attempt to blame you for their negligence, Ziprent will meet those expectations. Otherwise, avoid this company. My experience has been unacceptable, stressful, and deeply unprofessional, and I am sharing this so other property owners can avoid the same issues.

Ziprent is amazing as a property management and tenant placement company! In a tough rental market in San Francisco, they were able to find very qualified tenants within just two weeks. They help manage vendors to address issues that tenants raise, and I have used them for years! i’ll continue to utilize Ziprent for my property!

Ziprent is amazing. I am in the process of using their property management services. The communication has been very helpful and the staff is very knowledgeable and patient with understanding the needs of the customers. Since this is my first time, I had a lot of questions and the team was very supportive and friendly and patient in responding promptly and following up with emails. I would strongly recommend using their services. The team will be managing my property starting soon.

Ziprent has made applying for our rental very easy. They have been so helpful and are quick to respond when I have a question. I have enjoyed working with this rental company!

It was a great experience working with Ziprent. They were very helpful and professional in helping us to get our house rented.

Can't say enough how great Ziprent is. They were so easy to communicate with and the response time is amazing! I don't think I waited more than a couple hours. They were a great middle man between us and the owners.