Fast responses
Fast responses, all online processes got approved in less than 48 hours, and overall a great experience
By Nkiru A.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
539 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ziprent, we aim to provide the most efficient property management experience for both tenants and homeowners.
Ziprent (ziprent.com) has 539 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
539 approved reviews, newest moderated first
Fast responses, all online processes got approved in less than 48 hours, and overall a great experience
By Nkiru A.
The leasing process was seamless compared to all of the other times that I’ve leases a property. The communication is great, and the website is easy to use. Extremely satisfied with the service so far.
By Danielle H.
Ziprent is a top notch Home Management Company. Ziprent is the best option for landlord home ownership to hone rental. Ziprent take's much Pride in Prioritizing Proactive Communication, Providing Personalized Service's and for being very Transparent in Financial Decision Making. Ziprent make's managing a home a seemless, non stressful, and an enjoyable process. Ziprent make's sure to keep their client's thoughly informed and well satisfied. Ziprent is hassel free. Ziprent is the most Sufficient, Efficient, Professional, Knowledgeable, Attentive and Supportive Company by far to handle all of your home management need's! I highly recommend Ziprent! I am a satisfied client! Thank you Ziprent for your Staff and Service's! It is greatly appreciated!
By P. M C.
Great experience! All the staff service was amazing too, very easy to communicate with each of them, they respond was great, I will recommend them to anyone.
By Martha
Garbage company that was truly rock bottom for property management. Massively incompetent, disorganized and insultingly bad at communication. At multiple times they attempted to enforce lease terms that were simply not on our lease. After clarifying and correcting them, it happened again. Every stage of the move out process was like pulling teeth. Their agents couldn't perform such basic tasks as viewing photo attachments, responding in a reasonable amount of time, or reimbursing us for the lockbox that we were asked to buy for leaving our keys, which we only had to do because they failed to send someone to meet us to receive the keys. I have rented from many companies and I have never seen such incompetency and lack of professionalism.
By Customer
This was 4th time using Ziprent for renting properties in Northern cal. Easy to communicate with and generally responds within 24 hours. Everything is done online and they handle everything from inspection to photography to listing to vetting applicants. The agents are professional and courteous. This last time, they advised that i change the monthly rent to higher rate given the response the property was getting and they were right!
By MGP
Overall, Ziprent is a great management company and does excellent service!
By Mahvash G.
This is ridiculous! I submitted my application 12/23/25. I was initially told I was denied, 3 weeks later received an email saying he changed his mind. After submitting everything they ask for and waiting…TODAY 2/18/26 I receive an email stating the landlord started a lease with someone else. There is horrible communication, very inefficient, very unprofessional and I could not even understand the customer service agent when I did get someone on the phone. It was a complete waste of time and money! I at least should get my application fees back! They did email me back We've shared additional context in Ziprent's limited capacity. Unfortunately, the property's owner lack of response/update/decision affected the experience. This is out of Ziprent's control as Ziprent is not a stakeholder and therefore cannot act without the property's owner's direct confirmation. We've connected with you on this and noted the application fee refunds. I appreciate the prompt response and action. As a business owner myself if I am the contractor and representing my client and hiring subcontractors I am the middle man. It is my job to make sure both parties are being taken care of in a timely and orderly manner.
By Shaunice P.
Response from Ziprent· Feb 18, 2026
Hi Shaunice, We appreciate your sharing your response. Please kindly note that Ziprent does not have the autonomy in making the property owner’s decision. We apologize for the associated delay from the property’s owner with respect to your outreach. Unfortunately, it took a significant amount of time, causing inconvenience. We appreciate your time and energy, and we’ve connected with you via email to do our part in our limited capacity.