Customer service regarding delivery of…
Customer service regarding delivery of the glasses was great. I'm having trouble contacting since delivery though, as the glasses are not recording.
By DWest
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zetronix is your one-stop shop for high tech spy cams, spy pens, nanny cams, GPS tracking device, dash cams, sports cams and much more.
Zetronix (zetronix.com) has 24 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
24 approved reviews, newest moderated first
Customer service regarding delivery of the glasses was great. I'm having trouble contacting since delivery though, as the glasses are not recording.
By DWest
Don't buy from this company. I bought the kestrel Wi-Fi glasses and they wouldn't connect to the network the side got too hot to wear and then they charged me 15% of my purchase price to return them. Trash ass company. All their refund policy says is money back guarantee. Then it goes on to comment on the underhanded tactics of customers who buy stuff and return them. Maybe they're afraid if they just say their policy outright that they're going to charge you 15% - 30% every time you return something they're afraid nobody would buy their crap. I told him it didn't work I told him it got too hot to wear and they still charged me.
By Scott
Yall run a great business. Quick delivery and customer support is even better!
By Roger H.
Questions and Answers, but the watch video auto recording and pictures not working . Blue light red light and green light according to profiles The functional operation working,but the mechanics of the watch do not work Question: How to fix the mechanics of the watch.
By Brinsley Y.
It was quick getting and easy to set up. Have had no issues.
By Ellen P.
The distance between the device and router is ridiculously short. There are several devices further away that work just fine. I can't buy another Zetronix product.
By Not P.
This company (MayBelle, in particular) follows a pattern of behavior when you want to return a product. First they will send you a list to follow to 'fix' the problem, with things you already know about in order to delay the return past the due date if possible and if close enough. Then even if the product arrives broken, they will still insist that you pay for the return label, and THEN they will STILL Charge You a restock! And if you are lucky enough to get a live person to talk to...about all this, they will nervously tell you to go to the company policy page (it's not our fault page, lol), and then hang up. Also its interesting to note that this company is strategically based in a state where you cannot record even these such business interactions (unless you get their consent) to post on YouTube. On a positive these 2 companies do not play these games: bhphotovideo.com abt.com
By Kai
When and while their spyglasses work, they're great. But they all break within six months or so. Getting them to honor the warranty is a virtual impossibility--they'll slow walk dumb instructions to you to fix your broken unit, then send you what is clearly a refurbished unit replacement broken out of the box. Do not recommend.
By Glasser