Zen PlannerReviews of zenplanner.com

great at getting back to my somewhat regular bombardments of questions! super thankful for the support along the way!

Had a few small problems with duplicate accounts and double payments through Pay Simple but software is easy to learn and tracks members well.

ZP works great for our martial arts dojo better than some other software. However, there are often glitches that cause ZP to "crash". Whether these are system or server updates, it usually happens at the busiest part of the day. I can always log back in easily, but having to do so is sometimes inconvenient.

Great UI, but getting a straight answer from technical support for everyday issues has been difficult in places. Their customer support, however, has been really great so far, and I was even assigned a specialist to help with some issues more specific to my business. A lot of the platform is still in development, it would seem, and while I'm really optimistic about how it will be in the future it's a little frustrating at times now. A roadmap for app development and desktop platform would be nice.

Great CRM with good features. However server are slow at times with processing speeds completely dropping off. Additionally, when issue arise, staff is difficult to get on the phone.

awesome product, great service and support

Great customer service. Easy software. Highly recommend for Martial Arts School / Gym!

Awesome fitness business member management tool and amazing support!