ZenfolioReviews of zenfolio.com

Terrible company if you want to cancel the subscription. Impossible to figure it out. No response to multiple emails requesting the cancellation and no more billing. Will need to block changes.

Having used a zenfolio site for around 14 years they have got progressively worse, site is slow and unresponsive. Customer support is non existent reluctant to acknowledge any issues. Poor look to use another provider if i was you

Very slow, it often takes several minutes to show some of the photos (although they are of quite small sizes). And now zenfolio will hide («archive») most of the galleries.

I tried a free trial, but what they don't tell you or make clear is that they hold any sales income to ransom until you sign up for a premium account. This felt a bit of an underhand tactic.

Very unhappy with their latest 'updates' archiving photos which then take a long time to load back up again and charging for digital downloads even when I want to give them to clients for free. Their 'archiving' means that I can no longer use my zen site to properly showcase my work, and it's probably just cost me a big job. It costs a lot in both time and money, but I'll be looking for an alternative.

I'm extremely disappointed in Zenfolio that a customer of theirs isn't going to even receive a slap on the wrist for stealing my photo and trying to sell it as his and then when the theft was discovered, as revenge, the customer posted a pornographic photo of me on his Zenfolio hosted website. Revenge porn is illegal! What it tells me is Zenfolio does not care about the victimization of women. Shame on you!!

Firstly the PC version of the website is near perfect, the mobile version OMG, so so bad. Firstly to see the price list you need to click on the Shopping Cart, then Buy, then choose the product? Just to see the pricelist, don't do anything sensible like put it under the photo with a + sign to add to cart. And no other website ever puts the Shopping Cart icon as a way to buy, it's the checkout cart for the rest of the known world. If your clients need to logon to your website they click on the menu icon where you will see most of the menu options, the Login option is off the page where you can't see it. You need to swipe up to see it, good luck working that one out clients of mine. It's like the website was created when Windows 95 was around before there were any website standardization, and they haven't updated it since. I suspect they still have the same servers when Windows 95 was around too, as the website is soooo slow. Click on a link, go make a cup of tea, then click on the next link, go make another cup of tea. You will drink so much tea, before you reach your target page. They claim that they are the No1 Website for Photographers to sell photographs. That may also date back to Windows 95, when the website was probably last updated. This next bit applies to the mobile and PC version of the website. If your client is buying a print and you offer different paper types. Instead of choosing a print size and giving you the option of the paper type. Your client will need to click on Edit whilst checking out to see paper types that you offer. Now all these answers you will be using as your clients constantly keep asking you these questions. So instead of getting on with the job of taking and editing photos, you will be spending your time apologizing for your website to your customers. You may be the best photographer in the world, but Zenfolio will do it's level best to embarrass you and make you look bad to your clients. For that they should really get 5 stars. I'm writing this knowing full well that Zenfolio will just ignore this, and only reply to simple easy to answer issues.

So slow downloading pictures its horrible .Then they want to blame your internet connection or computer what a joke.I go to smugmug pixiset flickr or shotproof all are super fast .Time for zenfolio to make some serious changes or they will lose everyone.I have moved to smugmug its fantastic.