Quick response
I reached out to customer service and had a quick response and resolution.
By Chelsea
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
154 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a home furnishing and lighting store company based in the United States. We take great pride in being responsive and providing amazing customer service. We offer competitive pricing and free shipping on all products due to exclusive tie ups with our logistics partners. All our shipments are trackable. Please feel free to reach out to us using the chat option on our website if you have any queries.
ZENDUCE (zenduce.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
154 approved reviews, newest moderated first
I reached out to customer service and had a quick response and resolution.
By Chelsea
So excited about my new lights. They came as expected and look fantastic...they are a conversation started!
By Desiree
The customer service department was very helpful and easy to reach. I wanted a specific chandelier but needed it to be a different metal and they said no problem and made it to my specifications
By julie K.
Great customer service for prompt and detailed answer to my questions submitted via email. Telephone support is also terrific.
By L A.
Easy user interface. Large selection. Phenomenal item descriptions. And the best customer service in the industry. Do I need to say more?
By Rae F.
The lights adds tremendous value to our condo. We love the designs and also the modern feel. The quality and the color choices are rare. Definitely worth the investments.
By David S.
I purchased 3 glass pendants from Zenduce and when installed, realized the color wasn’t quite what I expected. The Zenduce customer service team were amazing and helped me find another color that would definitely work and facilitated a seamless return and exchange process! I will definitely purchase again from this high quality company!!!
By Corey L.
The quality of Zenduce Lighting is absolutely outstanding—these fixtures completely exceeded my expectations. The craftsmanship and finish are beautiful, and the light they give off is just perfect. While shipping isn’t the fastest, the wait is well worth it once you see the products in person. One thing to keep in mind is that the fixtures do require some assembly. My husband is an electrician, so this was no problem for us, but it’s worth considering if you aren’t as handy or will need outside help. Overall, the combination of quality, design, and value makes Zenduce Lighting a brand I’d highly recommend. I’ll definitely be purchasing from them again!
By Sue M.