Excellent in every way!
First and foremost the customer service is excellent!! Everything shipped quickly and arrived in perfect condition. I would shop at Pro Pizza Ovens again.
By Carmella S.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
16 reviews
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At Pro Pizza Ovens we believe in teaching and inspiring others in the art of mastering the flame through our products, courses, community, and content...not only for the expansion of the wood-fired philosophy but most importantly for the excitement, camaraderie, love, and familial ties we'll forever change for the better in the process of doing so.
Pro Pizza Ovens (propizzaovens.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
16 approved reviews, newest moderated first
First and foremost the customer service is excellent!! Everything shipped quickly and arrived in perfect condition. I would shop at Pro Pizza Ovens again.
By Carmella S.
If the scale went higher, I would go higher! A true rating would be infinity! Ryan's passion and knowledge for pizza making is truly remarkable and shows his authenticity for helping and educating. Additionally, you will receive amazing customer service, honesty, and never ending patience answering all your questions. I researched, talked, and reviewed several other companies. Hands down Pro Pizza Ovens was the best!! Thanks again Ryan for all your help!
By Jason H.
Ryan was terrific from the start. Freight company initially missed one of two pallets & Ryan was all over it & had it resolved quickly.
By customer
Amazing customer service! We ordered an Alfa pizza oven from Pizza Pro - Ryan immediately advised us that there was a delay in receiving them from Italy but was totally on top of the shipping schedule the entire time. After we received the oven, we had numerous questions about how to best install it in our outdoor kitchen and Ryan was knowledgeable, opinionated and straightforward through the entire discussion. When we installed the oven we had a problem getting it to temperature - Ryan immediately leapt in with a diagnosis and we determined that it had been shipped in a configuration that was not consistent with the literature that came with the oven. Once we addressed that the next day, the oven started hitting 900 degrees on a regular basis. Ryan could not have been a better partner throughout the process and I'm grateful that I decided to order from Pro Pizza Ovens - would recommend them with absolutely no reservations.
By Eric
Very helpful with my orders! Ryan reached out via email after I placed my first order to give me an update on a back ordered item. He also recommended a couple of great books to help me make better pizzas since I am new to pizza ovens and making pies. He has since followed up to offer assistance with anything that I have questions on. Top notch service you don't expect nowadays! Highly recommend Pro Pizza Ovens!
By Mark V.
Fantastic fantastic customer experience, fast shipping, and a great looking product. I highly recommend this company.
By Ax T.
I am thoroughly impressed and grateful for the level of service I received. Ryan was extremely knowledgeable and went out of his way to find me more assistance than his actual job. It’s clear that this company values its customers and strives to provide an exceptional experience. I highly recommend them and will definitely be returning for future needs. Five stars all the way!
By Gina T.
Excellent customer service
By Jeff L.