Still prefer Zeel
Still prefer Zeel. I tried Soothe and the therapists/service are not as good as Zeel. Again, it's not cheap in NYC but bad massages are just not worth it.
By James
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
561 reviews
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Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Zeel (zeel.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
561 approved reviews, newest moderated first
Still prefer Zeel. I tried Soothe and the therapists/service are not as good as Zeel. Again, it's not cheap in NYC but bad massages are just not worth it.
By James
No complaints. Reps are always courteous & on time. On demand massages wherever you are can not be beat!
By Nakiya
I have had nothing but great experiences with Zeel, whether booking for myself or someone else. Could not be easier and the masseurs are all quality professionals.
By CB
Excellent and reliable service. Ilia my masseur is a true professional Excellent deep tissue massages
By Jean
I really like the service
By Michael
Excellent total service from Zeel including Communication. Straightforward, vetting, etc.
By Maria
Terrific company. Terrific therapists, amazing customer service! Highly recommend
By Claudia
Best Service! Every therapist I’ve had has been great. Love the breadth of cities serviced, really convenient when traveling, great for jetlag.
By NewYork920