Convenience is great
Convenience is great. Therapist skipped glutes and hips. If I tried again I would want a different therapist. Therapist was polite and respectful and everything else was very good.
By Douglas P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
561 reviews
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Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Zeel (zeel.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Convenience is great. Therapist skipped glutes and hips. If I tried again I would want a different therapist. Therapist was polite and respectful and everything else was very good.
By Douglas P.
I’ve encountered great local therapists!!
By Mary W.
Find it odd that clients have to provide sheets and pillowcases.
By Stone S.
The app is a great idea and when there is availability it’s amazing to be able to have someone come into your home and provide a massage at your convenience. I’ve successfully used the service at least 5 times, but I’ve tried to book about 10 times. In my area, often the massage therapists aren’t available unless it’s the weekend. So the service can be great, but you aren’t always going to get an appt.
By Crystal B.
Massages were great. Very professional.
By Jasmine J.
Response from Zeel· Jul 10, 2023
Hi Jasmine, we're happy to hear you had a positive experience. Thank you for your review.
Everything was Good!
By Customer
Expensive but great service and have never had a massage that wasn't perfect.
By Leslie S.
Over all I have got decently good massages from them. It is a great service to have, I'm not crazy about the built-in tip though!
By Roe F.