Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
YuMove are like my ability dog "Tank" GP, "Lisa" who I have spoke to on phone is better than any Vet I've encountered, she feels like I do regarding how important our best friends are to us. Thank you "LADY OF THE LAMP" LISA
By John M.
Response from YuMOVE US· May 2, 2024
Hi John, thank you for your review. We are so happy that our customer care team has been able to help you out! Kind regards, Dianivette
Excellent customer care service from Lisa. I wanted to make some changes to my subscription. Phone call answered swiftly and Lisa made the changes quickly and efficiently. My nearly 15 year old Golden Retriever is definitely benefitting from taking the tablets not quite scampering around but moving much more easily.
By Julie T.
Response from YuMOVE US· May 2, 2024
Hi Julie, thank you for your review. We are so happy that Lisa was able to help you out! Kind regards, Dianivette
What made my experience great is the improved packaging, the respectful interaction with customer care representatives that clarified my concerns and the overall outcome that our 16+ year old girl and 17+ year old girl are more comfortable and mobile. A company standing independently with it's integrity and truly advocating for creatures, not just an account number, is refreshing.
By Sandra S.
Response from YuMOVE US· May 2, 2024
Hi Sandra, thank you for your review. We are so happy to hear that your dog is moving around better since being on YuMOVE and that our customer care team were able to help answer your questions! Kind regards, Dianivette
Product seems to have given my dogs more energy.
By Luanne
Response from YuMOVE US· May 2, 2024
Hi Luanne, thank you for your review! We are so happy to hear that YuMOVE is giving more energy to your dogs! Kind regards, Holly
Excellent product for my dogs joint problems. She seems to be able to move better and her activities have increased after about a month to two months being on the joint supplements. Yumove has a great product at an affordable price and it works! The shipments are always on time each month and I don't ever worry about my baby girl missing her dose each day. Thank you so much for being such a dependable company in all areas of concerns.
By Joanna Frances P.
Response from YuMOVE US· May 1, 2024
Hi Joanna, thank you for your review! We love hearing the success you and your sweet baby girl are having with YuMOVE and that you find it affordable and convenient! Kind regards, Holly
I received exceptional customer service. After realizing I only had a few days of the joint support left, with a docking diving event in 5 days, customer service really exceeded my expectations. With expedited shipping all is well!
By Jennifer G.
Response from YuMOVE US· May 1, 2024
Hi Jennifer, thank you for your review! We are so happy to hear that the Customer Care Team was helpful! Hoping for a great weekend of dock diving for you and your dog! Kind regards, Holly
Just really appreciate your representatives . They are very helpful and knowledgeable when I have to choose the right product
By Madeline G.
Response from YuMOVE US· Apr 30, 2024
Hi Madeline, thank you so much for your review. We are so happy to hear that our Customer Care Team has been helpful and knowledgeable! Kind regards, Dianivette
Lisa, a Customer Care Administrator, was extremely helpful, and friendly, and was able to answer my query quickly so I could place an order for the appropriate YuMove Dog supplements.
By Mr Andrew W.
Response from YuMOVE US· Apr 30, 2024
Hi there, thank you for your review. We are so happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
