Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
The medicine is very good, the problem is the time it takes to ship it; it's been 3 days since they took the money and the medicine hasn't left their facilities.
By johan G.
Response from YuMOVE US· Dec 10, 2025
Hi Johan, thank you for your review. After checking, I can see that your order shipped 2 days ago and is expected to deliver by this Saturday. Orders should take 5-7 business days via USPS to deliver. Kind regards, Dianivette
I have a subscription. They always notify me when the next package is coming. Very reliable.
By MHatch
Response from YuMOVE US· Dec 9, 2025
Hi there, thank you so much for your review! We are happy to hear that you are a fan of our subscription service! Kind regards, Dianivette
I haven't had the need to contact customer services recently because you have met all expectations in providing Yumove
By Sandra A.
Response from YuMOVE US· Dec 5, 2025
Hi Sandra, thank you so much for your review! Kind regards, Dianivette
Ordering my dogs pills from YuMove directly has been great, no complaints whatsoever! It is actually cheaper to order directly than going through other pet stores/suppliers, which we have done. YuMove customer service is the BEST. I mean top-notch, always friendly and quick to reply, I appreciate that so much in a day and age where customer service seems to be a thing of the past.
By Jewel T.
Response from YuMOVE US· Dec 4, 2025
Hi Jewel, thank you so much for your review! Kind regards, Dianivette
I didn’t realize I put this on auto renewal???? I’ve been charged and don’t have my product.
By Susan S.
Response from YuMOVE US· Dec 4, 2025
Hi Susan, you created a subscription on September 26th to receive product every month. Due to the Thanksgiving holiday your order did not ship out till later than usual, since our warehouse was closed. However, your order is set to deliver on Monday! Feel free to reach out to our Customer Care Team with any questions! Kind regards, Dianivette
My Cardigan Corgi's DNA test showed that he is susceptible to hip issues. I started him on YuMove. He is doing great on it! He's been on YuMove for well over one year.
By J. E.
Response from YuMOVE US· Dec 4, 2025
Hi there, thank you so much for your review! Kind regards, Dianivette
Great customer service and great product!
By Martha A.
Response from YuMOVE US· Dec 2, 2025
Hi Martha, thank you so much for your review! Kind regards, Dianivette
Amazing product for my little shorkie breed with medial Luxating patella.
By Alicia R.
Response from YuMOVE US· Nov 28, 2025
Hi Alicia, thank you so much for your review! Kind regards, Dianivette
