Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
My dog started on YuMove last year and he is doing great with every step he is 230 pd English mastiff he is 7 years old. For mastiff breeds they need good joint medicine to help along the way.
By Lisa H.
Response from YuMOVE US· Jan 13, 2023
Hi Lisa, thanks for your review. We are so pleased to know that your dog is doing great with every step since taking YuMOVE! -Chelsea
We have 2 adult German Shepherds, 1 just turned 4 and the 2nd one is going on 10. The senior dog was starting to show signs of trouble climbing steps- she's the main reason for the order. But, the younger girl was popping in her knees and some in her hips occasionally. So, we put both of our girls on the YUMove. They are doing so much better now. Sr dog gets up and down steps easier and the 4yo hardly pops much at all. I'm so thankful my hubby found your product. Kudos
By Kim B.
Response from YuMOVE US· Jan 13, 2023
Hi Kim, thanks for your review. We are so glad to hear that both your younger and senior dogs are doing so well since taking YuMOVE! -Chelsea
Don't get caught up in a subscription and have issues with canceling
By Jonathan L.
Response from YuMOVE US· Jan 13, 2023
Hi Jonathan, I've reached out to you privately to discuss your cancellation, but to confirm here, your request was replied to in September so we could confirm that you were the account holder. Unfortunately, since we did not receive a reply from you we were unable to move forward with the cancellation. Customer service is very important to us here at YuMOVE and I'm sorry that you feel we missed the mark with you. We look forward to receiving your email reply. -Chelsea
Since my dog has been on this, it really has helped her tremendously.
By Susanna N.
Response from YuMOVE US· Jan 12, 2023
Hi Susanna, thanks for your review! We're so pleased to know that YuMOVE has been helping your dog tremendously. -Chelsea
An absolutely GREAT team of people to work with - can't say enough about their customer service and responsiveness. Their products are all that they say - my 10 year old Morkie is running around and playing like a puppy again.
By Jeanne Mitchell S.
Response from YuMOVE US· Jan 11, 2023
Hi Jeanne, thank you so much for your review. I am thrilled to hear that our Customer Care Team was able to help you out and that your dog is acting like a puppy again! Feel free to reach out to our Customer Care Team with any questions. Kind regards, Dianivette
I consider everything about a purchase. And detest it when someone asks how they did within seconds of making a purchase. In MY opinion that shows the imaturity of someone, or that they have very low self esteem. I will give feedback on my terms and when I am ready.
By Gregory T S.
Response from YuMOVE US· Jan 11, 2023
Hi Gregory, thank you for your review. Unfortunately, our system automatically sends an email asking you to review, which we're unable to stop once an order has been placed. Please reach out to our Customer Care Team with any questions. Kind regards, Dianivette
This company and product are amazing buster my Staffordshire bull terrier was on the yumove plus and yumove digest and they helped him so much thank you sadly buster passed away on the 24/12/22 your customer service is so understanding at difficult times thank you and today I received a lovely card from you with some forget me not seeds thank you so much
By Lesley M.
Response from YuMOVE US· Jan 11, 2023
Hello, Thank you for your feedback. As a company of pet lovers we know how hard this is and we are glad that we have been able to be of help at this very difficult time. Kindest regards, Louise YuMOVE Customer Care Team
I have noticed more agility in both of my dogs! Ages 4 and 1.
By amy V.
Response from YuMOVE US· Jan 11, 2023
Hi Amy, thank you for your review! I am thrilled to hear that you have noticed a difference in both of your dogs since being on YuMOVE! Please reach out to our Customer Care Team with any questions. Kind regards, Dianivette
