Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Although I now can't remember her name, the representative was friendly and knowledgeable. She took the time to get to know me and my pet. She showed genuine interest.
By Lois R.
Response from YuMOVE US· Apr 14, 2023
Hi Lois, thank you for your review. We are thrilled to hear that our Pet Care Consultant was able to help you and your pet out! Kind regards, Dianivette
Yumove promptly resolved my ordering problem and we are now set up to receive yuMove plus monthly. Thank you
By Elizabeth L.
Response from YuMOVE US· Apr 14, 2023
Hi Elizabeth, thanks for your review. We are happy to hear that YuMOVE's customer service is excellent and that you were able to receive the assistance you needed in a timely manner. -Chelsea
Dianna answered all my questions, making it easy to for me to place my order directly with her.
By Doriaane A.
Response from YuMOVE US· Apr 12, 2023
Hi Dorianne, thank you so much for your review. We are thrilled to hear that our Pet Care Consultant was able to answer all your questions and help place your order! Feel free to give us a call when needed. Kind regards, Dianivette
I called customer service to update my preferences and spoke with Dianivette. She was wonderful! Excellent customer service! The product is amazing and I wouldn’t be without it for my two large dogs.
By Denise T.
Response from YuMOVE US· Apr 11, 2023
Hi Denise, thanks for your review. We are so glad to hear that you're a fan of our customer service as well as our product! -Chelsea
Customer orders are acknowledged immediately
By Gary S.
Response from YuMOVE US· Apr 11, 2023
Hi Gary, thank you so much for your review! Feel free to contact us with any questions. Kind regards, Dianivette
Customer service was outstanding
By Belinda C.
Response from YuMOVE US· Apr 10, 2023
Hi Belinda, thank you so much for your review. We are thrilled to know that our Pet Care Consultants were able to help you out! Kind regards, Dianivette
Diana was super nice, polite and helpful.
By Nadine Dillen W.
Response from YuMOVE US· Apr 10, 2023
Hi Nadine, thank you for your review. We are delighted to know that our Pet Care Consultant Diana was so great! Feel free to call us again for any assistance moving forward. Kind regards, Chelsea
After reading my review someone Sent me a link to help me pause my order.
By CMBC
Response from YuMOVE US· Apr 10, 2023
Hi Nate, I'm sorry to hear you're having trouble logging into your account. It seems that you haven't activated it at this point, not to worry we're happy to assist you! I've just sent you another Account Activation email. Simply follow the instructions there and you'll have full access to your account as well as the ability to delay orders as needed. If you have any further questions feel free to give us a call at 844-901-2099 and we'll be happy to assist you further. Kind regards, Chelsea
