Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Great proactive customer service
By Elizabeth
Response from YuMOVE US· May 18, 2023
Hi Elizabeth, thank you for your review. We are so happy to hear that our Pet care Consultants are great and proactive! Kind regards, Dianivette
Easy the stumble my way thru
By michael B.
Response from YuMOVE US· May 17, 2023
Hi Michael, thank you for your review. Feel free to give us a call with any questions! Kind regards, Dianivette
Fast and easy order
By Luis H.
Response from YuMOVE US· May 17, 2023
Hi Luis, thanks for your review. We're glad to hear that it was fast and easy to place your order! -Chelsea
Fast shipping. Able to accommodate change in shipping date. Available to answer questions.
By Sheila J.
Response from YuMOVE US· May 17, 2023
Hi Sheila, thank you for your review. We are thrilled to hear that our Pet Care Consultants are able to help change your auto ship service to your liking and answer all of your questions! Kind regards, Dianivette
Customer service was so kind and caring. I thought I had canceled my dog's subscriptions following his death. However, I missed canceling his YuMove. The shipping notification appeared in my email, I called to let them know and unexpectedly broke down crying. The representative was most helpful. Thank you.
By Tammy from M.
Response from YuMOVE US· May 17, 2023
Hi Tammy, we are so sorry for your loss and are happy to hear that our Pet Care Consultant was able to help cancel your subscription for you! Kind regards, Dianivette
Exceptional Customer Service by Chelsea & Diana! We have actually been able to dramatically cut back on our dog's anti-inflammatory dosage since he has been on YuMove. We are hopeful he will soon be medication free with the continued supplementation of YuMove. GREAT PRODUCT!!
By Shawn
Response from YuMOVE US· May 16, 2023
Hi Shawn, thank you so much for your review. We are thrilled to hear that our Pet Care Consultants have been exceptional and that your dog is doing so well on YuMOVE! Kind regards, Dianivette
Only ordered. Have no idea if it will work. My vet recommended this company.
By Scott P.
Response from YuMOVE US· May 16, 2023
Hi Scott, thanks for your review. This review request was sent to hear feedback on how your ordering process went. We will send another one regarding the product in 6 weeks once you have time to determine it's effects on your dog. Kind regards, Chelsea
Order what you need and it'll show up like that long lost relative right after you hit the Powerball! Quick
By Paul R.
Response from YuMOVE US· May 16, 2023
Hi Paul, thank you for your review and the early morning laugh! :) We are delighted to hear that our shipping time is quick and we look forward to hearing about your dog's progress with YuMOVE! -Chelsea
