Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
These calming chews work so well on my 110 pound German sheperd I had tried 2 different prescription meds and other chews that just made him worse these work so well on him
By Lida
Response from YuMOVE US· Jun 14, 2023
Hi Lida, thank you so much for your review. We are thrilled to hear that your dog is doing well on our YuCALM! -Dianivette
I was offered a 20% off of my first purchase when I signed up for e-mail from YuMove. When I was in the checkout process, I entered my WOOF20 code as was emailed to me and I got an immediate message that this coupon would not work on my purchase. I
By Alicia W.
Response from YuMOVE US· Jun 13, 2023
Hi Alicia, thanks for your review and I'm happy to let you know the reason your 20% discount didn't work is because you received a 30% discount and a free loading dose with your subscription order. A Pet Care Consultant will reach out to you shortly and please let us know if we can be of further assistance. -Chelsea
It’s been 10 days and I still don’t have my product. This company is very slow to ship and the shipping method is also slow. I have yet to receive an order in a timely manner. The product is great…if you can get it
By Charles R.
Response from YuMOVE US· Jun 13, 2023
Hi Charles, thanks for your review and I'm sorry to hear that you're disappointed in our shipping time. To confirm, we guarantee delivery within 5-7 business days. Since you placed your order on a Saturday this automatically does not have your order processing until the following Monday, the first business day. I can see that your order is out for delivery today which is day 7 of our shipping timeline and right on track! A Pet Care Consultant will reach out to you shortly to ensure there isn't anything else we can assist you with. -Chelsea
I wish that we could choose a faster shipping method. Otherwise, great product definitely saw results in 4-5 weeks!
By Cortney
Response from YuMOVE US· Jun 13, 2023
Hi Cortney, thanks for your review! We guarantee shipment within 5-7 business days and I see that you've placed your order yesterday. We are getting it ready to ship and it should be to you in no time! Keep in mind we do offer a subscription service that set up an auto-ship program on a timeline that works best for you so you won't need to continue to guess when you should next purchase. Auto-ship also offers 30% discount on all orders. Give us a call at 844-901-2099 for more info! -chelsea
Quick easy order and delivery. I love the auto refill too!
By Kara H.
Response from YuMOVE US· Jun 12, 2023
Hi Kara, thanks for your review! We're so glad to hear that ordering, delivery and auto-ship are quick and easy for you! -Chelsea
Fantastic customer service after issue (due to local shipper, not Yumove) with delivery. Very prompt customer service - look forward to my dog using this!
By Alex H.
Response from YuMOVE US· Jun 12, 2023
Hi Alex, thanks for your review. We're delighted to know that our Pet Care Consultant team was able to promptly assist you! -Chelsea
Y U Move has kept my girl on her feet. It has eased her Arthritis, and kept my 14 yr old girl able to get up on her own. She is a German Shepard mix. Before adding YU MOVE she had to have help up steps. and getting up from the floor. She also has had grand mall seizures. These tablets do not interfere with her medication. Thank you everyone at YUMOVE.
By Carol
Response from YuMOVE US· Jun 12, 2023
Hi Carol, thanks for your review! We are so thrilled to hear that your dog is doing so well since taking YuMOVE. -Chelsea
Due to an issue and mix up with address we never received. They went out of their way to make it right and delivered a new supply.
By Brenda L.
Response from YuMOVE US· Jun 7, 2023
Hi Brenda, thank you so much for your review. We are so happy to hear that our Pet Care Consultants were able to help you out with a delivery issue! Feel free to give us a call with any questions. Kind regards, Dianivette
