Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Product is great. Easy to order. Shipping little slow. Over all good experience.
By VELDA
Response from YuMOVE US· Jun 28, 2023
Hi Velda, thanks for your review. We're delighted to hear that you're having a great experience with YuMOVE and that you're a fan of our products! -Chelsea
I cancelled my order a couple months ago and it appears that instead, they just paused it. So now i am getting an order that i do not want or need.
By Brandi
Response from YuMOVE US· Jun 28, 2023
Hi Brandi, after checking we have no record of you reaching out to cancel your subscription with us. Not to worry! We did reply to your email this morning letting you know that we cancelled your subscription, and no further payments will be taken. A Pet Care Consultant will be in touch shortly! Kind regards, Dianivette
Get up and go. That's exactly what happened to my older beagle. He had gotten to where his hips were giving out. Yumove has helped him get up at go.
By Deborah A.
Response from YuMOVE US· Jun 28, 2023
Hi Deborah, thank you for your review. We are delighted to hear that your dog is able to move around better since being on YuMOVE! Kind regards, Dianivette
easy to order helps my dog!
By NordVPN Customer Quinn T.
Response from YuMOVE US· Jun 28, 2023
Hello, thank you for your review. We are so happy to hear that our site is user friendly, and that you have a positive improvement in your dog! Kind regards, Dianivette
very responsive and helpful
By Terri L.
Response from YuMOVE US· Jun 28, 2023
Hi Terri, thank you for your review. We are thrilled to hear that our Pet Care Consultants were able to help you out! Kind regards, Dianivette
I have run into online ordering glitches the last two orders. BUT, the phone customer service is THE BEST.
By Carol R.
Response from YuMOVE US· Jun 27, 2023
Hi Carol, thanks for your review. We're delighted to hear that you're such a fan of our Pet Care Consultant team! We're always happy to help however we can! -Chelsea
I spoke with Diana on the phone and she was great. I look forward to continuing speaking with her and letting her know my dogs progress with your you move GLM.
By Frank C.
Response from YuMOVE US· Jun 27, 2023
Hi Frank, thanks for your review! We're so pleased to hear that Diana was such an asset to your on the phone and we look forward to having you as a loyal customer! -Chelsea
My order and subscription was placed on June 12. I have still not received my order (June 26)!
By Linda L.
Response from YuMOVE US· Jun 27, 2023
Hi Linda, thanks for your review. We actually reached out to you by email yesterday regarding your order but I'm happy to address it here as well. We have sent you a free of charge replacement for your order that had been processed. We are so sorry that delivery has taken longer than usual. A Pet Care Consultant will be in touch shortly! Kind regards, Dianivette
