Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,847 reviews
YuMOVE USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
I have given this supplement to my dog with hip dysplasia for about a year and it has made such a big difference in her life.
By Laura Ward J.
Response from YuMOVE US· Oct 20, 2023
Hi Laura, thanks for your review. We are so pleased to hear that YuMOVE has made such a positive difference in your dog's life! -Chelsea
YuMOVE team is awesome! Professional, nice, knowledgeable and extremely helpful. Always going above and beyond to improve the customer experience. 10/10 recommend!
By Jennifer B.
Response from YuMOVE US· Oct 19, 2023
Hi Jennifer, thank you so much for your review! We are thrilled to hear that you're a fan of our customer service here at YuMOVE! Kind regards, Dianivette
My guy wont eat them….so, now I have to try and camouflage and it’s a hassle!
By Karleen W.
Response from YuMOVE US· Oct 18, 2023
Hi Karleen, thanks for your review. Dogs are like humans, they all have their preferences! A Pet Care Consultant will be in touch shortly to discuss some other product options with you. We look forward to speaking with you soon. Kind regards, Chelsea
Just spoke with a customer assistant & she was VERY helpful getting done what I wanted regarding my account. I have 6 small dogs with horrid joint issues & YuMOVE makes it affordable to give my dogs some relief. With a refund guarantee how can you go wrong? I didn’t need the refund…. my dogs need to continue with this supplement!
By Deb
Response from YuMOVE US· Oct 16, 2023
Hi Deb, thanks for your review. We are thrilled that you've seen an improvement in your dogs since being on YuMOVE and we are happy to hear that our customer service has been excellent! -Nitchel
My 8 yo Aussie was showing signs of weak hips…tried others but no improvement. I can tell you she has been on it for two weeks and my girl is back jumping on the couch without assistance. I can attest (biggest skeptic ever!) that this actually works! Thank you for giving me girl back to me🐾
By Joan S.
Response from YuMOVE US· Oct 16, 2023
Hey Joan, thanks for your review. We're so thrilled to hear that your Aussie is seeing great results in only a couple of weeks! -Chelsea
Dogs mobility has improved
By Hearthstone G.
Response from YuMOVE US· Oct 16, 2023
Hi Hearthstone, thanks for your review. We are so happy that you've seen the wonderful benefits of YuMOVE for your dog! - Nitchel
I've contacted customer support and have not received a response. The product is working for my dog but I didn't sign up for auto orders and I'm receiving them.
By Roe A.
Response from YuMOVE US· Oct 15, 2023
Hey Roe, thanks for your review. The only contact we've received from you was on Oct 7, which we replied to on Monday Oct 9th during business hours. We need a bit more info from you to assist with your account so please check your email, or we'll give you a call tomorrow to touch base and ensure everything is set up to your liking! Kind regards, Chelsea
Customer service was top tier! Chelsea’s positivity was infectious and all around made for a very pleasant experience.
By Eli O.
Response from YuMOVE US· Oct 15, 2023
Hi Eli, thanks for your review. We're so delighted to hear that you had a great experience with Chelsea!
