Awesome service
Awesome service. Very knowledgeable and caring staff and answer my questions in detail. Much better than my vet I have been going to over 20 years.
By Patrick
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
336 reviews
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Behind every healthy pet is a happy pet parent. Get the care your pet needs with Fuzzy. All pets have their own personality and unique health history. From independent cats to grade A clingers, anxious pups to fearless fidos, Fuzzy delivers expert care and vet-curated products tailored to your pet.Fuzzy Vet Expertise In Your PocketOn call 24/7 for your questions, big and small. If your dog keeps staring at the wall, ask Fuzzy about it. When your cat's not eating like they used to, we'll help you through it. With over 750,000 consultations performed, we've heard it all. Don't be shy.At-Home Pet Health TrainingWe'll answer the questions you have as a new pet parent, plus ones you haven't thought of yet. From how to brush your cat's teeth to how to deal with a dog's upset stomach, Fuzzy's Pet Care Fundamentals Course will help you master pet parenting.Curated by VetsIt’s hard to know what to get with a million pet products around. Fuzzy vets have hand-picked treats, meds, shampoos, at-home tests and more to ensure you're only getting the best for your pet whether or not you’re a member.Our Veterinary Team Understands Them to Help YouAlways available via 24/7 Live Vet Chat, our Fuzzy vet team can help with all issues- big or small. Through curated, vet-recommended health supplements and a mobile app that personalizes pet care, help is just a click away.Our founders, Eric and Zubin, have been there as pet parents themselves. The idea behind Fuzzy began when Zubin rushed his pup Mo to the emergency vet. After 7 stressful hours, he left with a $2500 bill, only to learn the luxated patella could have been treated at home.
Fuzzy (yourfuzzy.com) has 336 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
336 approved reviews, newest moderated first
Awesome service. Very knowledgeable and caring staff and answer my questions in detail. Much better than my vet I have been going to over 20 years.
By Patrick
super nice and informative really eased my mind vet was very polite and caring about my animal
By Ryan L.
Spoke with Krishna S via web chat. They were very friendly and resolved the issue I had immediately. If I could give more stars I would.
By Jared N.
Fuzzy is absolutely wonderful! Their customer service is exceptional! I will not go anywhere else ever again!!!! Thank you, Fuzzy!!!
By Andrea B.
Check this out your pet shall never be the same I will like to rate over 5 stars Keep up the good job
By Golden Mind G.
I got the Fuzzy app because my dog had been sick and I really wasn’t getting answers when I would call the vet. It was 3 AM and some thing just didn’t seem right, so I got the app and was able to upload pictures. Not only did they respond immediately but they made suggestions and put a treatment plan together for me that I could follow from home. They checked up on us in less than 48 hours. The vets and the product team are so friendly and empathetic! So worth it! Thank you to the Fuzzy team!
By Laurie G.
Danielle was very helpful in assisting me. She made sure to understand the reason for reaching out and made sure I would get taken care of. She was very friendly and overall a pleasant experience!
By Danish S.
I was helped by Diane C. and I had a wonderful experience. Diane is very personable and the customer service is excellent!!! I felt comfortable that she cared and understood my situation completely. I would definitely recommend Fuzzy and Diane to anyone with pet needs.
By Angela D.