I found their prices to be the lowest…
I found their prices to be the lowest around for the item I ordered. Shipping was fast and customer service is responsive.
By Casey S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
336 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Behind every healthy pet is a happy pet parent. Get the care your pet needs with Fuzzy. All pets have their own personality and unique health history. From independent cats to grade A clingers, anxious pups to fearless fidos, Fuzzy delivers expert care and vet-curated products tailored to your pet.Fuzzy Vet Expertise In Your PocketOn call 24/7 for your questions, big and small. If your dog keeps staring at the wall, ask Fuzzy about it. When your cat's not eating like they used to, we'll help you through it. With over 750,000 consultations performed, we've heard it all. Don't be shy.At-Home Pet Health TrainingWe'll answer the questions you have as a new pet parent, plus ones you haven't thought of yet. From how to brush your cat's teeth to how to deal with a dog's upset stomach, Fuzzy's Pet Care Fundamentals Course will help you master pet parenting.Curated by VetsIt’s hard to know what to get with a million pet products around. Fuzzy vets have hand-picked treats, meds, shampoos, at-home tests and more to ensure you're only getting the best for your pet whether or not you’re a member.Our Veterinary Team Understands Them to Help YouAlways available via 24/7 Live Vet Chat, our Fuzzy vet team can help with all issues- big or small. Through curated, vet-recommended health supplements and a mobile app that personalizes pet care, help is just a click away.Our founders, Eric and Zubin, have been there as pet parents themselves. The idea behind Fuzzy began when Zubin rushed his pup Mo to the emergency vet. After 7 stressful hours, he left with a $2500 bill, only to learn the luxated patella could have been treated at home.
Fuzzy (yourfuzzy.com) has 336 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
336 approved reviews, newest moderated first
I found their prices to be the lowest around for the item I ordered. Shipping was fast and customer service is responsive.
By Casey S.
I am so thankful I found FUZZY! I didnt place the correct order and wasnt able to add my 2nd dog. So I contacted the live chat and was blessed to talk to Charvet! She made it all so easy. She cancelled my first order, gave me a discount on the 2 bundle subscriptions I needed, added my 2nd dogs info, and most of all, was an intelligent, efficient, caring person! Charvet is an asset to FUZZY and I'm very thankful for her and the company. I cant wait to get my meds. Your meds are very cost efficient and I appreciate that. I also appreciate the great customer service. Thank you Charvet & Bubbles 🌻 Ellie & Delta appreciate you , too! FUZZY...give Charvet a raise. She saved me and got me taken care of. Now I have 2 subscription bundles. She represents your company EXCELLENTLY! I have 5 dogs! So I'll definitely be back for all their needs ! The free VET CHAT is a bonus! ⭐⭐⭐⭐⭐ Lori Anderson Canton, Texas
By customer
They have pretty good on call service, but it isn't a lot more than you would get just Googling it and then looking at trusted sites. Interesting, but so not worth paying for. I had two app sessions that were kind of helpful, so decided to sign up for the full pay package and scheduled a pet "Telehealth" visit -- which never happened, they never responded to me.
By Tonya
I got the help I needed even though I had questions about an animal y’all don’t have and my representative gave me a websit link that could help me further. Great experience and customer service.
By Shauna
I hadn't realized our payment needed updating, Krishna was so friendly and helpful! The issue was addressed immediately 🙂
By Samantha K.
Very helpful, quick response time, and informative
By Amber T.
Needed urgent assistance, vet Wendy and Janice - customer service- were thorough, responsive and helpful
By Stephanie L.
Fuzzy is amazing! The vet I chatted with was super helpful and very informative. I was able to be at ease with her counseling. I also felt she went above and beyond with her help. She handled the situation so well.
By Fernanda G.