FuzzyReviews of yourfuzzy.com

Tech Molly was able to help me after a lengthy chat with clarifying questions and pics. Recommended some products that worked and I didnt have to go to urgent care vet and spend a fortune only to have to buy the same meds.

Bought the service because I wanted the chat with a vet feature. You do not chat with a vet, you chat with a tech who takes a very long time to respond to each message. When I was asking about the acuity of symptoms my dog was experiencing, she just recommended their over the counter products that really weren’t even relevant to what my dog was experiencing. I am sure those 5 star reviews are from the company itself.

Their “free” trial is not free. Unlike most free trials that charge after the trial period is over unless you cancel, they place a $79 hold on your bank account. Even if you cancel the same day, the hold remains for many days thereafter. Up to 30 days depending on your bank. They also do not prescribe. They are basically a place to discuss your pet’s issues in a lengthy chat only to result in “I have an article for you to read and try these products we sell.” Ridiculous! Please save your money… whoops, I mean free trial, and avoid this stupid gimmick.

I was connected immediately and got great resources for my worries. Laura helped ease me concerns a lot.

Fuzzy is a great company with personal service! Kevy chatted with me patiently for about an hour on a Sunday evening through their website's online chat feature!! I was trying to order my cat's food and having a very difficult time finding it. Kevy answered all of my questions (and I had a ton of them!). I would highly recommend Fuzzy if you want personal, friendly service!! I'm super happy I found them and will be telling my friends about them! :) :)

I haven’t actually signed up with this company yet, as I still have questions that will need to be answered first. However, while reading the reviews, good & bad, I read one who was dissatisfied and said that the company has a D- rating with the BBB. I looked the company up and while they aren’t BBB accredited, they have an A+ rating with NO complaints in the 3 years they have been in business. These things impress me. I look forward to talking with them and setting things up!!!

Charvet was very pleasant to speak with, and turned the hassle of the migration canceling out my pets flea meds into a conversation with what felt like an old friend. Thank you again for all the help Charvet!

Very good and helpful