YesGlasses customer service is…
YesGlasses customer service is exceptional. Pro-active, responsive and thorough.
By Debra F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
504 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yesglasses is committed to building the best one-stop online shopping platform for eyewear, offering high quality frames and lenses at the most competitive prices. We promise convenience, affordability, and top-class quality and service with every order of Yesglasses Eyewear.
Yesglasses (yesglasses.com) has 504 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 419 reviews with 5 stars · Clear filters
YesGlasses customer service is exceptional. Pro-active, responsive and thorough.
By Debra F.
Ordered online, glasses are great! Did not take long to receive! Prescription is spot on and the fit is great!
By David
My experience was excellent. I was amazed at how well the glasses looked and the tint is phenomenal. The glasses are affordable and look great. Turn around time was excellent. I can only give a positive review on every level.
By Gary R.
I've ordered from Zenni and GlassesUSA before, but YesGlasses was even better The price was way better, and most importantly, YesGlasses agreed to do a custom order for me... I needed a 1.61 lense in one eye and 1.74 in the other, and they agreed to do it Shipping was quick too! 10/10 recommend
By Noah
Quality experience from finding the perfect frames, transferring the prescription, receiving awesome assistance for eye measuring and receiving the glasses.
By Christopher Darryl H.
Quality frames that are better than I expected. Like them so much I turned around and bought 2 more pairs.
By Scot in A.
I loved the glasses so much, but I made a selection of tint that I was unhappy with, and I contacted them immediately and they sent another pair immediately to correct MY mistake. WHO does that in this day and age?! I will definitely be buying more pairs from YESGLASSES!
By Tracie R.
This is an actual true, personal testimonial. I looked at the track record for Yesglasses and thought I'd take a chance. I've regretted buying sunglasses online in the past. Not this time. I'm completely happy with the quality of the glasses, the frames, the glasses case, the reliable and competent service I received. The experience was great from beginning to end. These are stylish glasses that were more expensive than what I would normally pay for sunglasses, but they are completely worth it.
By Douglas G.