Professional and polite
Professional and polite. I was notified of every ste on the delivery.
By Jonathan
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We specialize in products that help you beautify your property and enjoy yourself more while you're at home.
Yard Focus (yardfocus.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
39 approved reviews, newest moderated first
Professional and polite. I was notified of every ste on the delivery.
By Jonathan
Great customer service, very responsive! Received our fire pit, beautiful. Bought it as a gift for my sister and brother-in-law. They loved it.
By Debra M.
Love the fountain. Looks amazing!
By Robert H.
Great experience. Product is exactly what I wanted!
By Gregory B.
Fast and easy ordering.
By Kevin S.
Response from Yard Focus· Mar 11, 2022
Thank you Kevin for your review and for shopping with us, we really appreciate your business!
I love my lighted pond fountain. So beautiful at night. I love the sound it makes. So happy I bought two more for my pond.
By Chris
Response from Yard Focus· Mar 10, 2022
Thank you Chris for your review, we're glad you're enjoying your pond fountain, and thank you for your repeat business!
I Received my order and the whole entire fire pit was completely rusted every time you touched it you'd get orange rust all over your hands when I proceeded to return it and emailed support over a dozen times and never got a single answer I spent over $200 on a fire pit that I couldn't even use and couldn't get support to respond at all.
By Kaylea S.
Response from Yard Focus· Feb 28, 2022
Hello Kaylea, we're sorry you're unhappy with your Patina fire pit. We've looked into this and we don't have a single email or phone call from you regarding your dissatisfaction with your fire pit, and we've never received a return request from you. Your fire pit was delivered on December 11th and we have a 30 day return policy regarding the product you ordered. On the product page of the fire pit you purchased, in the 2nd sentence it says "Your new fire pit will arrive with a natural rust patina finish" as you can see here: https://www.yardfocus.com/products/clemson-steel-fire-pit-by-patina-products If you had contacted us at [email protected] and let us know of your unhappiness we could've setup a return for you, but since you didn't our hands are tied as it's well past our 30 day return policy.