Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
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We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.
Ya'lla Tours USA (yallatours.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
447 approved reviews, newest moderated first
Excellent itinerary to fit our time allotted. Excellent guides....our highest compliments to their knowledge and professionalism.
By Les & E.
Response from Ya'lla Tours USA· Feb 27, 2020
Thank you for taking the time to write! We're so glad you had an excellent experience with Ya'lla tours in Egypt and Istanbul. We will pass on your compliments to our guides. They're the best in the business and we're lucky to have them.
We had fast excellent travel plans with YA’LLA. Would definitely recommend using this company.
By Chris & D.
Response from Ya'lla Tours USA· Feb 26, 2020
Thank you! It's our pleasure to work with you!
Morocco Adventure: It was truly an adventure, tour guide very considerate, professional, helpful and friendly. Most of the hotels were fine. The tent was truly and adventure not to be miss. Marrakesh hotel shower did not work had to used a cup to shower, even after we told them it was not fixed. Transportation: clean, seating configuration was not to everyone liking, but it was changed and everyone was happier with it. Overall it's a trip that I will definitely organize for my clients. Thank you!!!
By Kerline
Response from Ya'lla Tours USA· Feb 26, 2020
Thank you, Kerline! We're so happy you had a good experience in Morocco. It's such a rich destination, with something for just about everyone. Apologies for the malfunctioning shower in Marrakesh. We'll talk to Riad Wow about that.
Direct quote from my client: "We had the BEST time with Ya'lla Tours in Jordan. Would 100% recommend. Our tour guide and driver were both awesome. We got to see so many amazing sites and learned so much." Thank you Ya'lla for an excellent experience for first-time visitors to Israel and Jordan
By Howie
Ya"lla Tours USA, Inc. does a great job in planning well thought out itineraries for their clients. Before you even leave on your trip you receive an information kit with packing tips, history of the area you will be visiting, hotel information and a day by day itinerary. We were pleasantly surprised to find out that our tour group was just the two of us, along with our guides and drivers (who changed at different destinations) for the whole trip. Maged Ayad meet us at the airport and took care of everything - bags, visas, etc. along with our transfers to and from the hotel. All of the accommodations were very nice. Because we were traveling in January it did get a little cold in the hotels at night. We asked for extra blankets and they brought them. They don't have heat in their hotels so keep that in mind if traveling during the winter months. The guides in Cairo and Luxor (Rhonda and George) were very professional, knowledgeable, friendly and flexible. We started our days early to avoid larger crowds at the pyramids and temples which made it great for picture taking. The Nile Cruise was an awesome experience, sailing from Luxor to Aswan, seeing the country side along the way. We were a little nervous at the beginning of our cruise because we were the only two Americans on an all Egyptian ship. The ship accommodations were very nice. The crew, staff and Egyptian travelers couldn't have been nicer, putting us at ease and welcoming us. George, our guide surprised us with a birthday cake at dinner (we are twins), and the crew sang "Happy Birthday" to us in both Arabic and English. What a nice and unexpected surprise! The only disappointing experience was our tour guide at Abu Simbel. We had a difficult time finding him and once we did he sent us into the temples on our own and talked about them once we came out. He should have gone into the temples with us and shared his expertise along the way. Overall, we had an unforgettable experience that we can now mark off of our bucket list. What an amazing place! The Egyptian people are so kind and the culture was great to experience. We have pictures and memories that will last a lifetime.
By Patricia A.
I traveled with Ya'lla Tours for 8 days in Israel. The experience was wonderful, the tour guide and accomodations of hotels, kibbutzim all were splendid. Our tour guide was sensitive to both Jewish and Christian members of our group and she went beyond the normal to help arrange special activities--very personal touch. I will only look to Ya'lla Tours for my next travel adventure. They're the best in my estimation. Thank you, Ya'lla Tours. Well done! Gene Allen Groner
By Gene G.
Was a great adventure, will definitely recommend to friends and family. The tour guides were very friendly and informative, enjoyed the fact that it was a small group with only 2 of us and guide. Accommodations were nice, it was a little cold in the hotels as there was no heat, but the hotels did provide extra blankets. The tour guide in Cairo was excellent, the guide in Luxor (and the cruise ship) was also good. The tour guide in Abu Simbel was not very good. The Egyptian people are very kind and I enjoyed visiting Egypt. The itinerary was excellent and covered all the highlights.
By Pamela H.
Ya'lla is always thoughtful and dependable. Many thanks.
By Mark
