SouthAmerica.travel IncReviews of southamerica.travel

This was our first trip with door-to-door service. Wow what great communicators. The guides and logistics on our South American three week tour were out of this world. From meeting at the airport to being ferried around Buenos Aires, Patagonia and Rio, we had a care-free adventure!!

We had the best possible experience traveling in Argentina and Brazil with SouthAmerica.travel LLC - good communication, excellent in-country guides, clear and precise itinerary, wonderful accommodations, reasonable prices, AND MORE."

We recently traveled to Peru with the help of SouthAmerica.travel, and I must say, it was an exceptional experience from start to finish. The entire journey was seamlessly orchestrated, from booking to the final goodbye. The hotels provided were of top-notch quality, offering comfort and luxury at every stop. Every aspect of our itinerary was meticulously planned, ensuring smooth transitions between destinations, and we felt supported by the attentive assistance provided throughout our journey. What truly impressed me was the incredible value for money. The package we received far exceeded our expectations, considering the level of service. Our trip culminated in Cusco, a city that truly captured our hearts with its enchanting charm. I wholeheartedly recommend SouthAmerica.travel to anyone considering a trip to Peru. Their professionalism, attention to detail, and commitment to customer satisfaction ensure that we'll be returning customers in the future. Thank you for an unforgettable adventure!

Warning Do not give them your money. Once they got our money they did not respond back in time. Worst travel company ever. Go with a more reputable tourist group. We booked them for Peru and Bolivia and they didn’t even listen to our requests. We almost missed flights as their transports didn’t arrive in time. They drop you off at airport and don’t tell you what flight you are on. We paid for a Tourist Bus and they put us on a urine dirty local bus. We were stranded at night at Aguas Calientes with no ride. We would go to assigned hotels and they didn’t have our name on reservation. We wanted a company for safety and they failed miserably. I’m an extensive traveller for 50 years and by far this company was my worst experience. For safety go elsewhere. David Smith 2024

This was well planned trip with seamless transfers, nice hotels and incredible museums and meals. This was my second trip with SouthAmerica.travel. My time in the Andes will be unforgettable, as was my trip to Brazil several years prior. The staff were extremely responsive, and the guides were entertaining and knowledgeable. I will definitely choose them the next time I go to South America.

They had a trip on their website that I wanted a price for as a single traveller and provided the dates. They didn't seem to be able to price it, even though it was priced on their website (for 4 people). All they kept asking was "what was my maximum budget". Eventually, when I asserted that I wanted a price for what I'd already asked for, and nothing more, and I would determine if it was what I considered value, they stopped responding. I got a very bad feeling about their honestly and would not trust this organisation, and ask everyone else to be very wary of them. Update as requested - It was the (at the time) Amazon, Pantanal & Iguazu Falls Tour, and I was dealing with a guy called Nicolas Samuel (Nico) the Director. I still have the email trail under my other email account. It was definitely this company, I can tell by the logo.

Initially, in 2019, I received excellent service and communication from Simone Costa from SOUTH AMERICA TRAVEL. Many changes because of covid but finally- Scheduled to travel this June but company phone numbers, Simone's cell number, and emails received absolutely no response. According to the Better Business Bureau, this company has gone bankrupt. Out of pocket $5,000- really angry!!

Scary. I just called their "United States" telephone number. Constantly busy on the 800 number and the 206 area code doesn't ring. Ads popped up when I tried to answer the site, strange. Would concur with the first 3 most recent reviews.