Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Excellent company to work with , top notch!!
By Kenneth M.
Response from XP Health· Jul 20, 2026
We are so glad to hear you had such a positive experience with us. We truly appreciate your kind words and excellent feedback!
Excellent customer service/ ability to try on frames both virtually and at home
By Linda Y.
Response from XP Health· Jul 20, 2026
We're so glad you appreciated our customer service and the virtual and home try-on options! Thank you for your kind words.
It was so easy to order glasses. I loved the virtual try on feature.
By Darlene E.
Response from XP Health· Jul 20, 2026
We're so glad you found ordering glasses easy and enjoyed our virtual try-on feature! We appreciate your positive feedback.
The virtual fitting process is a bit of a challenge, but the resulting product was better than anticipated. Very happy with the product and service.
By Timothy
Response from XP Health· Jul 20, 2026
We're so glad to hear you're happy with the product and service! We appreciate your feedback regarding the virtual try-on process; we are always working to improve our systems.
Really good experience with XP Health. I loved being able to do my eye exam from home and ordering glasses was seamless!
By Peter S.
Response from XP Health· Jul 20, 2026
We're so happy to hear you had such a positive experience with your eye exam and glasses order! Thank you for your kind words.
I had a fantastic experience with HealthXP. The website was easy to use, the ordering process was simple, and everything was handled online with just a recent eye exam. One of the biggest benefits was being able to access discounted, high-quality eyewear through my company's partnership. The glasses look great, work perfectly, and the whole process was much easier than I expected. If you have a stronger prescription, they also offer high-index lenses and communicate clearly by email throughout the process. Overall, a smooth, fast, and professional experience. Highly recommended!
By T B.
Response from XP Health· Jul 20, 2026
We are so pleased to hear about your fantastic experience with us! It's wonderful that our website and ordering process were easy for you, and that you found our discounted, high-quality eyewear beneficial through your company's partnership. We are glad the glasses are working perfectly and that our clear communication was helpful. Thank you for your kind words and recommendation!
The online process is easy and efficient. Customer service follow up is excellent. The only part slightly confusing is that they are linked to my insurance site that they are not a participating provider but do discount product.
By Pete G.
Response from XP Health· Jul 20, 2026
We're so happy to hear our online process and customer service met your expectations! We appreciate you highlighting the insurance linkage for discounted products; we are always working to clarify these details for our valued members.
This has been the easiest and most clear purchase of prescription glasses I've ever had. Not only did I have a great selection but I knew exactly how much it cost with no hidden fees
By Blind B.
Response from XP Health· Jul 20, 2026
We're so happy to hear that your experience purchasing prescription glasses was easy and clear, with great selection and transparent pricing. We appreciate your kind words!
