Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Online experience was great. Items arrived fast. No technical issues while using the site. Price was really great.
By Joseph G.
Response from XP Health· Aug 4, 2026
We're so glad to hear you had a great online experience and that your items arrived quickly. We appreciate your positive feedback on our site and pricing!
This is the worst insurance I have seen so much so that I simply won't renew my eye care insurance if my company retains XP Health in 2027, I hope they don't.
By Terry D.
Response from XP Health· Aug 4, 2026
We appreciate you sharing your feedback. We are sorry to hear that we did not meet your expectations. Our team previously reached out regarding the optimization of your lenses, and we have not received a response. We'd love to make this right for you.
Quick shipping and ok selection of frames.
By Nichole B.
Response from XP Health· Aug 4, 2026
We're happy to hear that our shipping was quick! We appreciate your feedback on our frame selection.
The service was easy, quick, and the discount was fantastic! The virtual try on made it easy to select the pair of glasses that was right for me.
By Eric
Response from XP Health· Aug 3, 2026
We're thrilled to hear that you found our service easy and quick, and that you appreciated the discount! It's wonderful that our virtual try-on feature helped you find the perfect pair of glasses.
There are many frame choices available and customer service was responsive and helpful when i had trouble loading the prescription data
By Christine M.
Response from XP Health· Aug 3, 2026
We're so glad to hear you found a great selection of frames and that our customer service team was responsive and helpful when you needed assistance with your prescription!
The convenience off ordering online was the biggest benefit I found when ordering!
By Kenneth G.
Response from XP Health· Aug 3, 2026
We're so glad our online ordering process provided you with such convenience! Thank you for sharing your positive feedback.
Easy to follow instructions and many options to choose from
By Angela H.
Response from XP Health· Aug 3, 2026
We're delighted to hear that you found our instructions easy to follow and appreciated the variety of options available! Thank you for your wonderful feedback.
XP Health has a great selection of glasses and contacts at even better prices, and you can order them from your computer! They provide great service and options.
By Dave N.
Response from XP Health· Aug 3, 2026
We're thrilled to hear you appreciate our wide selection of glasses and contacts, as well as our competitive prices! We're also glad you found our online ordering convenient and our service great.
