Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Really love the quality of the glasses!
By Evan B.
Response from XP Health· Aug 20, 2026
We're so glad to hear you appreciate the excellent quality of our glasses! Thank you for sharing your positive feedback with us.
This has been an amazing experience. The choice of glasses are very good, and the process is very easy. I really enjoy XP health! The prices are amazing!!
By Anikqua A.
Response from XP Health· Aug 20, 2026
We are so happy to hear that you had such an amazing experience with us! It's wonderful to know you enjoyed our selection and found the process easy, along with our prices.
Very straight forward process. Amazing options.
By Shalom B.
Response from XP Health· Aug 20, 2026
We are so glad you found our process straightforward and appreciated the amazing options we offer. We truly value your positive feedback!
they're quick to respond to questions, great overall service and products.
By John A.
Response from XP Health· Aug 20, 2026
We're so happy to hear that our quick responses and overall service met your expectations. We appreciate your kind words!
I like the product. I ordered for glasses and it looks very great.
By Emmanuel O.
Response from XP Health· Aug 20, 2026
We are so glad to hear that you love your new glasses! We appreciate your positive feedback.
You know what's great about XP Health? Nothing. They have known issues with their website that impact orders, their ordering process is poorly communicated and clunky, their customer service appears to use AI to condescendingly correct their customers, and when you tell them you want to be left alone because they suck, they continue to send you email.
By Eric
Response from XP Health· Aug 25, 2026
We sincerely appreciate you taking the time to share your candid feedback. We are truly sorry to hear about the difficulties you experienced with our website, ordering process, and customer service interactions. We are actively looking into these issues to improve our systems and communication.
The site was easy to navigate and the frames/lenses were $300+ cheaper than through my last vision insurance provider! Switch now and Thank me later!!
By Steven L.
Response from XP Health· Aug 20, 2026
We're thrilled to hear that you found our site easy to navigate and that you had such a positive experience with our pricing compared to your previous provider! We truly appreciate your enthusiastic recommendation.
Had a great experience ordering from XP Health. Easy to order, amazing price, and fast shipping.
By Christie G.
Response from XP Health· Aug 20, 2026
We are absolutely delighted to hear about your great experience with us! We're so pleased that you found ordering easy, the price amazing, and the shipping fast. Thank you for sharing your positive feedback!
