I have encounter new server setup and…
I have encounter new server setup and contact support as i need to learn how to do it without the need to contact often. After going through our conversation, the support has no choice but to ask me to allow her (Sheri) to access the root server to see what causing the problem. Eventually, the new server get setup within a few minutes.
By Peter
Response from xCloud· Nov 11, 2025
Thank you for sharing your experience! We’re glad Sheri was able to assist you and get your new server set up quickly. Our goal is always to help customers not only solve issues but also feel more confident managing their servers independently. We appreciate your feedback and look forward to supporting you in the future!


