WyzeReviews of wyze.com

The person that helped me get our cameras working for us did a great job. She was very patient, kind and helpful with clear instructions for me to follow. Thank you. 😊

The representative answered my concerns and was able to help me quickly and efficiently. Great customer service.

I’ve been using Wyze cameras for the last six years. They are reasonably priced, simple to install, and the customer service is outstanding. Recently, I had an issue and even though I was outside of my warranty period, they worked with me to make it right, greatly exceeding my expectations. I highly recommend Wyze cameras!

Wyse support is top notch!! They are patient, good listeners, and give good direction to helping you troubleshoot issues. My problems were multiple but they were consistent in all their wisdom and knowledge. I highly recommend going with this company! They are down to earth and care about your experience with their company!

I had the best Customer Service experience when l wasn't able to connect my new router to my Wyze Doorbell. She was kind, patient, very knowledgeable and explained everything until l was able to get it completed and done on my end!! I ❤️ was so grateful 🙏!! They are the GREAT!!

The agent was very nice and helpful and extremely helpful and very patient with me because I don't really know much about Internet and the wyze app. But she walked me through.

Had a consistent connection problem with Palm Lock. First call to customer service was clear and addressed concern quickly. Able to receive a replacement without jumping thru hoops. Like and trust Wyze for all of my uses. Thanks

Wyze advertises that if you are a prime member, you get free shipping via Amazon. This is not the case. It gets shipped from a foreign country in 5 to 10 days. You do get free shipping but that is it. You will even receive an email showing a delivery date two days out using the Amazon logo. When you call customer support to find out the tracking number and why the package is late, they recite the shipping policy of 5 to 10 days to process and another 5 to 10 to deliver. This practice and very deceiving. Order straight from Amazon if you even choose to use a deceptive company like this.