Satisfied with the Wuben service
Easily resolved a defect on item received with Ava. Serious and helpful seller.
By Marco M.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wuben offers diverse lighting solutions known as its best EDC flashlight, quality headlamps, rechargeable led flashlight, bike lights & penlight.
Wubenlight (wubenlight.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
386 approved reviews, newest moderated first
Easily resolved a defect on item received with Ava. Serious and helpful seller.
By Marco M.
I had trouble placing an order on the website, my address was not accepted. I contacted customer's service about the issue and it was resolved very quickly. I was now able to order another great peoduct from tenm.
By Peter
Meine Rückfrage wurde zügig beantwortet, was heut ja nicht für alle Auslandsverkäufer üblich ist… Wuben ist da mal wieder eine positive Erfahrung !
By Michael
I bought a Wuben F5 many months ago and and did not receive it. I complained several times by sending emails and posting on the Wuben FB page and did not get any response. Then came Ava to the rescue and within a few weeks I receive my F5. Thank you so much for your assistance Ava. Take care and stay safe. Best regards Sevandhi
By T Sevandhi A F.
I just received my Wuben X0 and am very impressed. Incredible flashlight in every way and one of the coolest EDC items I own. The company is great too and Ava responded quickly and accurately to my questions. Thank you Ava!
By Haeretikus
Package sent quite fast. Usually it takes between 15-20 days to ship to my country. This only 5 days since my package being confirmed and Ava asked about my details. Wuben has great products and amazing customer service. Thank you.
By Mahatma S.
Customer support was cooperative
By AaSeven
Ava helped me with a tricky question about product registration in a short time, thanks
By Gy