I haven’t received my headlamps
I haven’t received my headlamps. It’s been two weeks and it says the order number is unable to track
By David B.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
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386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wuben offers diverse lighting solutions known as its best EDC flashlight, quality headlamps, rechargeable led flashlight, bike lights & penlight.
Wubenlight (wubenlight.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
386 approved reviews, newest moderated first
I haven’t received my headlamps. It’s been two weeks and it says the order number is unable to track
By David B.
It is a good product, but it has a flaw: the mode selector breaks very easily, and the battery hinges are also fragile—one has already broken after only a short period of use.
By Juan A.
The Wuben E8 is a great EDC flashlight. Its compact, easy to carry, and looks awesome all while still boasting 1300 lumens and a great battery life. I recommend it to lots of people.
By Christopher
Great customer experience. Wuben delivers some of the brightest compact lights I've seen over other companies thats been in business for a time. Versatile, bright, multi mode, tactical.or everyday carry wuben is the way to go
By Wayne F.
Wuben products are innovative and well made at an affordable price point. I am always looking forward to there next innovation. The X1Pro has me amazed. Any questions I have are responded to promptly by customer service.
By Jason H.
⭐⭐⭐⭐⭐ 5-Star Review I've been very impressed with Wuben's products and overall customer experience. The flashlights are well-designed, reliable, and offer excellent performance for both everyday use and professional applications. Build quality is consistently high, and the range of products means there's something suitable for almost any situation. What stands out most is Wuben's commitment to customer service. Communication has always been prompt, helpful, and professional, making the whole experience enjoyable from purchase to delivery. It's refreshing to find a company that not only produces quality products but also takes customer satisfaction seriously. The attention to detail, continuous innovation, and willingness to support customers after the sale have made me a loyal customer. I would happily recommend Wuben to anyone looking for dependable, high-quality flashlights backed by excellent service. Great products, great support, and a brand that genuinely cares about its customers. 🔦👍 Mark Williams
By mark W.
the customer service is very responsive and every product is solid good and very lovely quality
By Mackie C.
Haven't even received my light yet. I'm already dissapointet... They are on their website that they have 1 day processing... That's a big fat lie.. I don't give AF about chinese holidays, or any other holidays for that matter .. 1 day processing means 1 day processing! Its false advertising ..
By Mads J.
Response from Wubenlight· Oct 8, 2026
Hi, Mads, we're really sorry for the delay and the frustration this has caused. Could you please share your order number with us? I'll personally check the status of your order and help get this sorted out. As an apology for the inconvenience, I'd also love to send you one of our latest products as a complimentary gift. We truly appreciate your patience and understanding! WUBEN Annabella